Program Manager, Behavioral Health - ATU/Stages

Community Reach Center • Westminster, CO

1d

About The Position

Stages Integrated Treatment Center is a short-term Sub-Acute low intensity residential treatment facility that serves adults, male and female consumers that might be experiencing an acute mental health crisis and are in need of a 24-hour mental health staff coverage and treatment in an unlocked unit. The goal of stages is to provide psychiatrically stabilization and promote recovery both in mental health and substance use. Stages uses a recovery based model and individualizes a treatment approach based on individual needs. Under limited supervision, organizes, administers, and oversees the operation of a residential clinical program(s) using evidence based/evidence informed approaches to assist individuals with behavioral health needs and develop social, occupational, leisure, and living skills, which will assist them in living as independently as possible in the community. Oversees and coordinates team functions and community activities to enhance the quality of treatment consumers receive and ensure compliance with company goals. The Program Manager is responsible for the administrative oversight of the team including financial, resource and facilities management. Provides care to consumers in a manner that recognizes the human potential, is empathic and demonstrates unconditional positive regard while promoting safety, comfort and the therapeutic environment.

Requirements

• Master's degree in Psychology, Social work, Sociology, or a directly related field is required
• LPC, LP, LCSW, or LMFT licensure required
• 2+ years of direct clinical experience is required
• 1+ years clinical supervision, general performance coaching, facilitation of group processes, and understanding state and local policy issues regarding mental health and children/adult systems of care
• Must be able to demonstrate proficiency with Microsoft Word and Microsoft PowerPoint

Nice To Haves

• Bilingual Spanish preferred

Responsibilities

• Trains and evaluates staff to maintain quality within the team, encourage growth and development while instilling awareness of cultural diversity.
• In charge of maintaining and distributing program budget
• Ensures accuracy, quality and efficiency standards are met with regards to medical record standards and case management services for consumers.
• Advocates appropriate services for consumers.
• Identifies, implements, and monitors customer service standards to ensure team is meeting internal and external customer needs, in a professional manner that recognizes the human potential for growth and change.
• Participates in the selection process for internal and external candidates for program staff.
• Provides appropriate coaching to ensure all employees perform at satisfactory levels, identify when discipline is appropriate.
• Utilizes catalytic coaching to evaluate employees.
• Utilizes opportunities that provide professional growth.
• Attends all management meetings and serves on appropriate work groups/committees to further goals of Community Reach Center.
• Develops long and short-term goals for the team that are consistent with program and organizational goals.
• Conducts timely audits to ensure compliance with Community Reach Center goals, policies, State and other regulatory policies regarding clinical care documentation.
• Provides direct consumer consultation and care utilizing evidence based best practice models; develop, evaluate and modify programs as required.
• Responsible for assisting and initiating Mental Health holds.
• Familiar with assisted living resident regulations and understanding of licensure requirements.
• Performs other such duties as assigned within the scope of the position and program description, as well as those reflective of their experience, education and ability.
• Services provided in the 24-hour programs are offered 7 days per week for day, swing and overnight designated categories.
• Programs that are 24-hour care are considered essential programs for our agency’s operations.
• Positions will be scheduled regardless of weather, holidays or other conditions.
• Staff schedules will be determined a month in advance and will take into consideration shift needs at all the 24-hour programs as well as individual employee needs.
• This position will support the following programs at the Center: Detox, Behavioral Health Urgent Care Unit, Respite, Stages (sub-acute facility), Mesa House and Crestone Place (alternative care facilities).
• Staff may be required to cover shifts at any of the 24/7 programs as required by the Center.

Benefits

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross-licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Excellent PTO & Paid Holiday
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager