Program Manager Ambulatory Strategic Initiatives - Days

VCU Health • Richmond, VA

1d

About The Position

The Program Manager Ambulatory Operations is looked to by senior hospital leadership for expert guidance on operations across the Ambulatory space. This position is responsible for coordinating services/communication across multiple locations to ensure consistency. Overall supervision of the managers, staff, and teams that may be assigned to him/her. Works closely in planning, analyzing and evaluating information for assigned services in close collaboration with the ambulatory clinic leadership. Handles and supports multiple projects in conjunction with the project management team and the VP of Ambulatory Operations. The Program Manager Ambulatory Operations supports Senior Directors in operationalizing strategic objectives. Position will cover all operational aspects of the ambulatory portfolio and requires extensive ability to prioritize and handle multiple initiatives simultaneously.

Requirements

• Minimum of two (2) years supervisory experience in a progressive clinical supervisory role that required operational expertise
• 7-10 years experience in a hospital or clinic setting related to operations or clinical workflows to include:
• Previous work experience with regulatory compliance standards and accrediting agency requirements.
• Previous work experience with department/hospital revenue cycle functions.
• Previous extensive work experience with computer systems including Windows, Excel and specific department computer/hospital systems.
• Proven excellent communication, presentation and interpersonal skills.
• High school diploma/GED
• Ensure all program components support accreditation and other state and local codes, policies and procedures.

Nice To Haves

• Project management, lean experience is a plus
• Bachelor’s degree in Business Management, Finance, Accounting, Healthcare, Administration or Nursing from accredited program.
• RN licensure highly preferred.

Responsibilities

• Coordinating services/communication across multiple locations to ensure consistency
• Overall supervision of the managers, staff, and teams that may be assigned to him/her
• Planning, analyzing and evaluating information for assigned services in close collaboration with the ambulatory clinic leadership
• Handles and supports multiple projects in conjunction with the project management team and the VP of Ambulatory Operations
• Supports Senior Directors in operationalizing strategic objectives
• Develops and maintains scheduling protocols and template management policies

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED