Program Manager, AI for Policy

Meta•Washington, DC

About The Position

We're seeking an experienced and creative Program Manager to lead our AI transformation work across the Global Policy team as we transition to becoming an AI-native organization and company. This role will be responsible for identifying and implementing AI solutions to drive productivity, enhance decision-making processes, and enable our teams to focus on high-priority work. This role will (1) collaborate closely with the various Policy teams to make sure AI tools (both existing and to-be-developed) address the most pressing needs, (2) work with Product and Engineering teams to deliver on the technical implementation, and (3) drive adoption and change management to rewire how the organization operates using these tools.

Requirements

8+ years of experience in a program or product management role, with a focus on change management and AI or digital transformation
Bachelor's degree in political science, business/strategy, economics, legal, communications, public Relations, or a related field
Hands-on experience with enterprise AI tools and Large Language Models (LLMs), including prompt engineering, AI workflow integration
Demonstrated communication skills, with experience translating technical concepts for policy or business audiences and experience working with leadership
Experience with organizational change methodologies (ADKAR, LEAN) and driving adoption across distributed teams
Demonstrated problem-solving and analytical skills with strategic and critical thinking
Analytical skills with experience designing and interpreting quantitative models, dashboards, and reports that link policy work to business outcomes

Nice To Haves

Experience working in a Policy or public affairs organization, and familiarity with tech policy issues
Proficiency with Meta’s enterprise AI tools (e.g., Meta AI, Gemini, Notebook LLM, etc)
Master’s degree (e.g., data analysis or technical field)

Responsibilities

Refine and execute a comprehensive AI transformation strategy that aligns with the organization's goals and objectives
Collaborate with cross-functional teams to identify areas where AI can drive significant impact and improve business outcomes
Work with partners to design and implement AI-powered solutions that address specific business challenges and opportunities
Work closely with stakeholders to ensure successful adoption and integration of AI solutions
Partner with teams to deliver training programs to educate primarily non-technical employees on AI concepts, applications, and benefits
Establish and track adoption metrics including training completion rates, tool usage statistics, and behavior change indicators
Implement feedback loops to continuously improve training effectiveness
Lead the development and implementation of AI-powered analytics frameworks to quantify and report on the impact of policy initiatives, including business metrics such as revenue, risk mitigation, and operational efficiency
Collaborate with cross-functional teams to integrate data-driven insights into policy planning, and train team members on using analytics tools to inform decision-making