Program Manager 3 (Designated Coordinator)

Mains'L Services • Brooklyn Park, MN

317d • $59,800

About The Position

Join the Mains'l Services Team as a Manager 3 - Make a Real Impact in the Lives of Others! At Mains'l Services, we believe that working hard, making a difference, and having fun should go hand in hand. We're looking for a passionate, dedicated Manager 3 to help support individuals in their homes and ensure they receive the care and support they need to achieve their goals. If you're someone who thrives in a collaborative environment, enjoys building strong relationships, and has a drive to help others, we'd love for you to join our team! Mains'l isn't just a company - we're a community. We're proud to be recognized as a Top Workplace in Minnesota and a Top USA Workplace for several consecutive years. In 2024, we earned Workplace Culture Excellence Awards for Innovation, Work-Life Flexibility, and Purpose & Values. When you join Mains'l, you become part of a team that is committed to creating a workplace culture where everyone feels valued, supported, and empowered to make a difference. Mains'l is committed to providing Equal Employment Opportunities to all employees and applicants.

Requirements

• Minimum of 3 years as a Manager or Supervisor in a program providing Direct Support Services to people who have disabilities or are 65 and older
• A bachelor's degree in a field related to human services, education, or health, plus one year of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older, or equivalent experience working with vulnerable adults or children
• An associate degree in a field related to human services, education, or health, plus two years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older, or equivalent experience working with vulnerable adults or children
• A diploma in a field related to human services, education, or health from an accredited institution, plus three years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older, or equivalent experience working with vulnerable adults or children
• A minimum of 50 hours of education and training related to human services and disabilities, plus four years of full-time experience providing direct care services to persons with disabilities or individuals age 65 and older, under the supervision of a staff person who meets the qualifications listed in (1) to (3)
• Strong Decision-Making abilities
• Excellent leadership skills
• Active listening with strong verbal and written communication skills
• Knowledge or Person Centered Practices
• Understanding of Licensing Requirements

Responsibilities

• Manage Services according to policy and demonstrate operating consistent with Mains'l Vision, Mission, and Values
• Collaboration and Partnership with Regional director, Managers, Support Coordinators, Direct Support Providers, Wellness Team Members, Nurses, HR, Finance, Case Managers, guardians/Families and Stakeholders
• Provide Leadership, Coaching, and Mentorship to Managers, Support Coordinators and Direct Support Professionals in your region
• Ensure initial and ongoing training of managers is consistent with Mains'l Policies and Standards
• Provide Ongoing Support in their development, as well as that of their Support Coordinator and Direct Support Professionals
• Ensure services provided meet standards, perform scheduled reviews of locations and provide additional support or recognition with appropriate
• Partner with managers and teams to ensure annual service and other reports are completed by deadlines and stored according to Mains'l Practices
• Facilitate or Lead Service Projects or Work Groups as Needed

Benefits

• Paid (on-the-job) training
• Education Assistance - up to $2,000 per year
• 401(k) and matching
• Sick time
• Paid Time Off
• Health Insurance - including dental and vision
• Life Insurance
• Health Savings Account
• Opportunities for growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree