Program Manager 2 - Inbound Integrations - HYBRID

Nordstrom•Seattle, WA

2d•$92,000 - $155,000•Hybrid

About The Position

Nordstrom is committed to being the leader in Omnichannel retailing. We have long recognized the importance of having strong capabilities in both Physical and Digital retailing and continue to innovate on how we can help our customers feel good and look their best. Our Supply Chain plays a critical role in delivering that promise by ensuring product moves quickly, accurately, and efficiently through our network. Within Inbound Integrations, our Receiving team is focused on strengthening inventory integrity, reducing unnecessary touches to product, and accelerating the flow of goods to our customers. We are seeking a highly organized and analytical Program Manager 2 to support key initiatives that improve receiving accuracy, defect detection, and operational efficiency across our Distribution and Fulfillment Centers. This role will partner closely with Operations, Technology, Product Management, Merchandising, Supplier Compliance, and Finance to drive continuous improvement and ensure our receiving processes scale effectively as the business evolves. The PM2 will play a critical role in program execution, performance monitoring, and cross‑functional alignment. This role is hybrid in our Seattle offices (four days a week in office).

Requirements

Minimum of 5 years of experience in Inventory, Supply Chain, Operations, or a related business function.
Minimum of 2 years of experience leading cross‑functional programs or projects.
Strong analytical and problem‑solving skills, with the ability to translate data into insights and action.
Proven ability to partner effectively with cross-functional teams to drive outcomes.
Experience supporting programs with moderate complexity, including coordinating work across multiple teams.
Excellent verbal and written communication skills, with the ability to clearly articulate findings and recommendations.
Strong organizational and time‑management skills; able to manage multiple initiatives concurrently.
Demonstrated commitment to continuous improvement and operational excellence.
Advanced proficiency in Excel and strong competency with Tableau (consumption, not dashboard development).
Bachelor’s degree required.
Ability to travel minimally (e.g., occasional DC visits).

Responsibilities

Partner with Operations, Product, Technology, Supplier Compliance, and Merchandising to support receiving‑related programs that reduce defects, improve data integrity, and accelerate dock‑to‑stock speed.
Support execution of defect detection and resolution initiatives, ensuring smooth rollout, operational readiness, and ongoing performance monitoring.
Leverage data and reporting to analyze receiving trends, identify root causes, and develop actionable insights that improve inventory accuracy and reduce unnecessary touches at the DC.
Collaborate with cross‑functional partners to translate receiving opportunities into clear action plans, tracking progress and driving accountability across workstreams.
Maintain and enhance logic and processes related to the Vendor Audit Platform (VAP) and audit rules.
Drive programmatic recommendations for scalable vendor‑facing solutions.
Support business readiness activities for new receiving capabilities, including communication, training, and change management planning.
Prepare and deliver clear, concise updates to leadership and stakeholders on program status, risks, and performance metrics.
Continuously evaluate program priorities to ensure the highest‑value initiatives are being advanced.