Program Management Officer I

City of Atlanta•Atlanta, GA

16d•$120,000 - $140,000•Onsite

About The Position

Reporting to the Department Commissioner, this role provides executive-level support and coordination of special projects and applied research initiatives that enhance initiative delivery and operational efficiency across the enterprise. The position supports time-bound, cross-departmental efforts that require structured execution, dedicated oversight, and measurable outcomes. This position is charged with managing high-priority, non-routine projects and research functions that fall outside the scope of traditional business units. The role contributes subject matter expertise to improve project delivery frameworks, apply research to operational enhancements, and translate executive direction into actionable, performance-driven initiatives. Supervision Received: Direction received is broad and centers on enterprise-level priorities and program execution. Position is expected to operate with independence while keeping executive leadership informed of progress, risk, and key milestones.

Requirements

Deep understanding of project management methodologies, governance, and research application.
Strong analytical, planning, and organizational skills.
Proven ability to lead complex projects and facilitate cross-functional collaboration.
Strong ability and desire to support and develop project managers from project design through implementation and administratively.
Skilled in written and verbal communication, including presentation to executive audiences.
Experience in performance tracking, operational improvement, and enterprise reporting.
Collaborate with internal and external stakeholder groups on the research, development and implementation of revenue-generating programs, projects, and functions.
Ability to manage multiple priorities under tight deadlines.
Education and Experience – bachelor’s degree in related field and five (5) years of related work experience.

Nice To Haves

Master’s degree in in Business/Public Administration, Finance, Public Policy, or other related field
10 or more years of project management, operations, or consulting experience; experience in management, strategy or operational consulting preferred but not required
A/E experience, Project Management Professional (PMP) or related certification strongly preferred.

Responsibilities

Directs the planning, execution, and monitoring of complex, cross-functional special projects from concept to completion.
Oversees applied research activities, including data gathering, benchmarking, and analysis to inform policy, operations, and enterprise decision-making.
Develops and maintains project governance frameworks, templates, and performance metrics.
Ensures alignment of initiatives with organizational goals and operational priorities and provides training and support to project teams.
Coordinates across departments to manage project resources, schedules, and deliverables.
Prepares reports, presentations, and executive updates on project status, risk, and outcomes.
Maintains a centralized repository for project documentation, lessons learned, and historical data to foster continuous improvement.
Establishes collaborative partnerships with key internal and external stakeholders and provide clear communication between project managers, team members, and stakeholders, ensuring goals and expectations are aligned.
Create key performance indicators to ensure projects are on track and adhere to standards, quality, and efficiency.
Provide training and support to project teams for continuous improvement initiatives and implementation of best practices.
Ensures compliance with applicable regulations, procurement guidelines, and administrative policies.
May perform other duties as assigned.