Program Management Manager - C&IB and AMG

PNC • Farmers Branch, TX

1d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Management Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or Dallas, TX. The Program Management Manager serves as a senior leadership role within the C&IB and AMG organization, providing strategic direction and oversight for complex, cross‑functional programs aligned to enterprise priorities. This role manages two System Directors supporting the technology vertical from the PMO, ensuring consistent, disciplined execution across platforms, business units, and distribution channels. This role will be responsible for leading a team of Program Managers, driving program excellence, strengthening governance, and ensuring delivery of intended business outcomes. Success in this role requires strong people leadership, financial acumen, cross‑functional collaboration, and a deep commitment to customer focus and risk management.

Requirements

• Demonstrated expertise in program leadership, cross‑functional delivery, governance, budgeting, risk management, and strategic alignment.
• Strong customer‑focused mindset with disciplined execution and enterprise‑level decision‑making.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Bachelors

Nice To Haves

• Experience leading programs within financial services or other highly regulated industries.
• Program or project management certifications such as PMP, PgMP, SAFe, or equivalent.
• Proven experience collaborating with external vendors and service partner organizations.
• Strong executive‑level communication, presentation, and stakeholder‑management skills.

Responsibilities

• Lead end‑to-end planning, execution, and governance of organizational programs aligned to corporate strategies—regardless of program size or complexity.
• Oversee program roadmaps, milestones, dependencies, and delivery outcomes to ensure alignment with strategic objectives.
• Monitor program effectiveness, identify performance gaps, and implement enhancements to drive improved business results.
• Ensure consistent execution practices across the portfolio while fostering a culture of accountability and transparency.
• Provide oversight of program budgets, funding allocations, and financial reporting, ensuring effective fiscal management aligned with approved governance standards.
• Ensure compliance with enterprise governance frameworks, risk protocols, and control requirements.
• Proactively identify and mitigate delivery, financial, operational, and regulatory risks across programs.
• Lead, coach, and develop Program Managers and System Directors to build a high‑performance, inclusive, and accountable team culture.
• Support career development, succession planning, and capability building within the PMO organization.
• Set clear expectations, provide continuous feedback, and model strong leadership behaviors.
• Build and maintain strong relationships with internal stakeholders, senior business and technology leaders, and service partner leadership.
• Ensure seamless, consistent delivery across platforms, business units, and distribution channels.
• Serve as a trusted advisor to executive leadership, providing insights on program health, strategic trade‑offs, and delivery implications.
• Collaborate with external vendors and service partners to ensure alignment and execution quality.
• Evaluate and refine program management tools, methodologies, and performance metrics to drive operational excellence.
• Leverage lessons learned, best practices, and data‑driven insights to strengthen future program outcomes.
• Champion continuous improvement initiatives across the PMO to optimize delivery efficiency and effectiveness.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees