Program Management/Construction Management (PMCM) Client Account Manager (CAM), Vice President

Jacobs Solutions • Dallas, TX

271d • $203,300 - $307,450 • Hybrid

About The Position

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. As a Client Account Manager, Vice President for the Healthcare Market for the PMCM practice in West Central, you will have the opportunity to impact strategic business relationships with key clients to assure Jacobs has sustained client relationships to achieve client satisfaction, and fully leverage relationships to benefit the clients and the firm. Working with members of our team, your focus is to make sure Jacobs is the clients' firm-of-choice for Healthcare PMCM in Texas and throughout our West Central Region. You will also make certain Jacobs has a thorough understanding of clients' needs and is seen as their best advocate for accomplishing their goals. In this role, you will lead select Healthcare PMCM client accounts, primarily located in Texas, and also throughout Jacobs' West Central region. You will collaborate with and lead our delivery teams to sustain existing workload, grow our pipeline, and lead strategy development for transformational contracts.

Requirements

• Bachelor's degree in Architecture, Engineering, Construction Management, or related fields, or equivalent related work experience in lieu of a degree.
• 15 years of experience in architecture, engineering, construction management and/or related disciplines associated with the healthcare market sector.
• Proven record of coordinating teams and winning work throughout the State of Texas within the Healthcare PMCM market.
• High level existing contacts and strong relationships with major Healthcare clients, and a successful record of winning work with these clients.
• Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview, and win new work.
• Ability to collaborate with diverse internal teams, including sales staff, operations teams, market solutions technologists, legal, and contracting.
• Knowledge of and relationships with potential teaming partners, both large firms and small business partners, to advance our position in the market and develop the most responsive teams for our clients.
• Be a strong team leader, consensus builder, and team player skilled in technical writing, communicating, and presenting to clients.
• Have a demonstrated ability to be a leader in the Healthcare market.
• Have a demonstrated history in community and political engagement and be a known quantity in the Healthcare marketplace.

Nice To Haves

• Proven record of developing zippered relationships with key clients at all levels (from executives to key management and operations levels).
• Ability to open doors for initiating relationships at the client organization to serve as a business leader by leading an account team.
• Ability to set a vision and strategy, coach/mentor and motivate teams, and drive accountability to achieve the designated sales goal.
• Ability to lead through influence.
• High level of emotional intelligence.
• Skills as an innovative and solutions-oriented thinker.
• Client political savviness.
• A technical background/experience in delivering or managing Healthcare PMCM projects or programs is considered a positive and adds credibility in architecture, consulting, engineering, construction industry service offerings and delivery.

Responsibilities

• Serve as the point of contact for client service activities and develop strategies to grow the Healthcare PMCM practice for various clients in Texas and the region.
• Work with the Geographic Cities & Places Market Growth Director to align Healthcare PMCM strategy within the broader West PMCM portfolio.
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success.
• Facilitate deep, personal, valuable client relationships between Jacobs personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients.
• Advocate on client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.
• Identify higher levels of client engagement for executive sponsors.
• Secure management commitment and influence/attract key staff.
• Work with PMCM leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development, and employee satisfaction.
• Actively engage with project and sales teams to influence pursuit teams on sales process discipline, win strategy and proposal development, interviews, and presentations.
• Coordinate and facilitate the Jacobs Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives.
• Participate in industry organizations and community engagement, and lead efforts to get local staff out into the community to build relationships and enhance our brand.

Benefits

• Medical, dental, vision, and basic life insurance.
• 401(k) plan.
• Ability to purchase company stock at a discount.
• Deferred compensation plan or the Executive Deferral Plan.
• Unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees.
• Seven paid holidays, one floating holiday, and caregiver leave.
• Additional rewards, including merit increases, performance discretionary bonus, and stock.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree