Program Management Business Process Reengineering III - USCIS

cFocus Software Incorporated•Washington, DC

39d•Remote

About The Position

cFocus Software seeks a Program Management Business Process Reengineering III to join our program supporting the United States Citizenship and Immigration Services (USCIS). This position is 100% remote. This position requires a Public Trust clearance.

Requirements

In-depth knowledge of cloud architecture and security, including multi-cloud environments such as AWS, Azure, and GCP.
Strong understanding of DevSecOps development standards and Agile methodologies.
Knowledge of commercial and open-source ICAM products and their capabilities, strengths, and weaknesses.
Demonstrated experience in business process engineering and process improvement initiatives
Excellent critical thinking, problem solving, and analytical skills.
Strong communication, stakeholder engagement, and program management capabilities.
This position requires a Public Trust clearance.

Responsibilities

Provide strategic planning, governance, and mission integration support for ICAM initiatives.
Lead performance measurement, monitoring, and reporting of program and project deliverables.
Support schedule management, policy development, knowledge management, and compliance activities.
Engage with stakeholders across USCIS, DHS, and external partners to ensure alignment of business and technical requirements
Analyze, design, and implement business process improvements to enhance operational efficiency.
Partner with technical and functional teams to identify workflow gaps, modernize legacy processes, and introduce optimized automation workflows.
Evaluate and recommend best practices for continuous improvement across ICAM business operations.
Provide expert guidance on cloud architecture and security to support ICAM modernization efforts
Support DevSecOps development standards and contribute to high-performing Agile development teams.
Assess commercial and open-source ICAM products to recommend, lead, and implement approved changes.
Collaborate with program management, engineering, cybersecurity, and operations teams to ensure cohesive execution of enterprise ICAM initiatives.
Contribute to planning, estimation, and execution of technical deliverables.
Ensure timely and high-quality release of enhancements in accordance with Agile DevOps best practices.
Develop and maintain SOPs, process documentation, and training materials to support organizational knowledge.
Participate in communications and change management efforts to support ICAM program adoption.