Program Management Associate (Hybrid)
About The Position
The Program Associate is responsible for providing operational support for Enova's strategic lending partnerships. This person will support the change management process of partnership product offerings, operations, credit, and technology. They will serve as a key partner in project management, driving cross-functional collaboration with internal teams and external bank partners to ensure partnership initiatives are handled efficiently and meet service level agreements. This individual will also assist with audits and reviews completed by the strategic partners, investors or their respective regulators.
Requirements
- A Bachelor's degree in Business, Finance, Operations, or a related field.
- 1-3 years of experience in product management or an audit-like function.
- Demonstrated ability to handle multiple competing projects in a dynamic environment through organization, strategic planning, and prioritization.
- Experience working with compliance teams and regulators, e.g. compliance and audit committees, FDIC, CFPB, etc..
- Self-driven and displays a high level of initiative toward process improvement.
- Excellent oral and written communication skills when communicating with internal and external stakeholders.
- Detail oriented with strong organizational and project management skills.
- Proficiency in Microsoft Office Suite and G Suite.
Nice To Haves
- MicroStrategy experience, SQL knowledge, etc.
Responsibilities
- Provide overall support of the day-to-day operations with strategic partners, including managing the flow of documents, decisions between groups (internal + external), product statuses and deadlines.
- Maintain knowledge of partnership product offerings and actively support product development and change initiatives.
- Act as a strong partner in project management by collaborating with cross-functional teams to meet deadlines set by external partners. This includes building project plans and executing them with team support.
- Identify, streamline, and improve repetitive, high-volume operational processes to enhance efficiency and consistency
- Manage and resolve operational issues and internal processes with external bank partners.
- Communicate constantly internally and externally with stakeholders, including operations, marketing, analytics, compliance and legal.
Benefits
- Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
- Health, dental, and vision insurance including mental health benefits
- 401(k) matching plus a roth option (U.S. Based employees only)
- PTO & paid holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- Paid parental leave
- DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
- Employee recognition and rewards program
- Charitable matching and a paid volunteer day…Plus so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Number of Employees
501-1,000 employees
