Program Intern

BCFS Health and Human Services•Tyler, TX

17h

About The Position

It's a great feeling to work for a company that does so much good for others around the world! Education: Required – Bachelor or Master level student in a human services program. Experience: No prior experience is required. Job Summary: Assist program staff and clients in support of preparedness for independent living. Services include training classes using activities-based curriculum to teach independent living skills, and connections to resources needed to transition into adulthood.

Requirements

Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
Students are expected to be enrolled in a graduate level internship/practicum course throughout the duration of their internship experience(s).
Maintain liability insurance throughout their internship/practicum experience(s).

Responsibilities

Assess clients’ needs and aids with emotional support and advocacy.
Link clients to available resources and provide case management support.
Prepare presentations and facilitate groups that address topics related to mental or behavioral health awareness for community partners, sister programs, schools, parents and youth.
Able to connect with young adults and families at-risk.
File documentation and enter required data into Salesforce within 72 hours of client service.
Manage projects as assigned.
Report any suspected abuse or neglect to the Program Director and all appropriate state and county enforcement agencies.
Meet all deadlines required by the Program Director and state/federal partners.
Maintain own schedule for office visits and events.
Identify and maintain professional relationships with clients and community partners.
Attend and participate in staff meetings, in-service training and case consultations.
Participate in events, resource fairs and activities in the community as assigned.
Implement BCFS safety protocols including evacuating with youth and other staff in case of an emergency.
Maintain confidentiality in all areas of the service population and program operations.
Maintains BCFS HHS professional and ethical standards of conduct outlined in the employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with the required dress code, at all times.
Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Meet all service goals for the year to include providing case management to assigned clients per semester.
Meet with the program director for 1 hour weekly as required by the university.
Enter all case management sessions, action plans, and 90-day follow-ups in Salesforce within 72 hours of client contact.
Submits monthly reports as specified by the Program Director.
Present final research project to the program team during case consultation.
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed.
Other job duties as assigned per grant requirements.