Program Implementation Manager, Clinical Studies

American Heart Association-posted 2 months ago

$70,000 - $90,000/Yr

Full-time • Mid Level

Dallas, TX

1,001-5,000 employees

Religious, Grantmaking, Civic, Professional, and Similar Organizations

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Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an opportunity for Program Implementation Manager, Clinical Studies. This position can be home-based. This is a full-time, benefits eligible, grant funded opportunity. Current funding will expire on August 1, 2026, with the possibility of extension. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

Responsible for the day-to-day site recruitment, site consultation, and project management of activities for the Clinical Studies Division.
Identify, build, nurture, and maintain relationships to recruit participating sites to achieve program goals across cardiac disease states.
Provide in-depth process and quality improvement consultation including individual site support, facilitation of educational opportunities, intervention tracking, and process mapping.
Assist with sales, onboarding, customer retention, and related activities to ensure excellence and attention to detail throughout the site management process.
Collaborate closely with physician leadership, C-suite leadership, and site clinical teams.
Identify and develop pipeline of prospective new and existing customers for enrollment in the organization's novel registries.
Oversee contracting process and coordinate efforts among hospitals and hospital systems on project goals and objectives.
Serve as primary account manager of recruited sites and onboard, manage and consult participating sites on site-level and system-level evidence-based metrics.
Establish and conduct data monitoring activities within registry tool and review site and registry-wide data for quality.
Develop and deliver site and program-wide targeted education and training materials.
Analyze, collate, and present results of trainings, education, and data to evaluate next steps and needs for the program.
Create, update, and disseminate education and marketing materials.
Prepare for and attend national conferences related to areas of work.
Develop and implement a variety of related observational and prospective clinical studies.
Communicate regularly with Project leadership to ensure tasks are completed according to project timeline.
Support project leadership in developing research infrastructure conducive to future pragmatic clinical trials.

Bachelor's Degree
3 years of relevant experience
Experience with Microsoft Office suite skills including Word, Excel, PowerPoint and Outlook
Experience in healthcare or in a public health-related organization, clinical registries, patient registries, clinical studies or quality improvement programs
Ability to function and drive work independently with minimal supervision
Experience multitasking and prioritizing tasks associated with time-sensitive deliverables
Ability to interact and engage with clinicians and C-suite, ideally in hospital setting
Experience with program/project management, including influencing performance without direct line accountability
Strong verbal, written, and presentation communications skills
Experience with clinical trial operations and oversight in academic or healthcare research environments
Experience with account management and sales success/business development
Ability to work in a team environment and interact with all levels of American Heart Association staff, volunteers, and the public
Ability to travel up to 10% local and overnight stay

Master's degree preferred
Cardiovascular knowledge or experience is highly desired

Competitive base salary with regular market value reviews
Annual salary planning and incentive programs
Medical, dental, vision, disability, and life insurance
Robust retirement program with employer match and automatic contribution
Employee assistance program and wellness program
Paid Time Off (PTO) at a minimum of 16 days per year
12 paid holidays off each year
Tuition Assistance for further education and career development

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