Program Implementation Advisor

Sedgwick

124d • $65,000 - $75,000

About The Position

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Program Implementation Advisor. PRIMARY PURPOSE OF THE ROLE To serve as the subject matter expert (SME) of a single line of business; disability, leave of absence or ADA, and responsible for the implementation of the line of business for new or existing clients ensuring product quality and regulatory standards compliance.

Requirements

• Bachelor's degree or equivalent from an accredited college or university preferred.
• Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of claims management, managed care or other related experience.
• In depth knowledge of claims management, managed care and/or absence management processes and procedures.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Acts as the SME of a business line; implements new programs ensuring the client’s expectations are met.
• Maintains a deep understanding of the business line’s processes, functions, technology and regulatory compliance.
• Serves as a project manager and process owner for all components of a new client implementation.
• Understands new program designs, processes, client expectations and partner relationships recommending changes as needed.
• Educates clients and colleagues on new programs on technical processes and requirements.
• Plays a key role in maintaining client relationships; assists in new business productions.

Benefits

• Comprehensive benefits package.
• Reasonable accommodations when applicable and appropriate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees