Program Implementation Advisor

Sedgwick

165d • $65,000 - $75,000 • Remote

About The Position

To serve as the subject matter expert (SME) of a single line of business; disability, leave of absence or ADA, and responsible for the implementation of the line of business for new or existing clients ensuring product quality and regulatory standards compliance.

Requirements

• Bachelor's degree or equivalent from an accredited college or university preferred.
• Six (6) years of related experience or equivalent combination of education and experience required to include two (2) years of claims management, managed care or other related experience.
• In depth knowledge of claims management, managed care and/or absence management processes and procedures.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Excellent negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Responsibilities

• Acts as the SME of a business line; implements new programs ensuring the client's expectations are met.
• Maintains a deep understanding of the business line's processes, functions, technology and regulatory compliance.
• Serves as a project manager and process owner for all components of a new client implementation.
• Understands new program designs, processes, client expectations and partner relationships recommending changes as needed.
• Educates clients and colleagues on new programs on technical processes and requirements.
• Plays a key role in maintaining client relationships; assists in new business productions.
• Travel is required up to 25%.

Benefits

• Comprehensive benefits package.
• Starting pay range of $65,000 - $75,000.

What This Job Offers

• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree