Program Engagement Manager

CommIT Enterprises, Inc•North Charleston, SC

About The Position

CommIT Enterprises, Inc. is seeking a Program Engagement Manager to support program teams and customers by ensuring they have the organizational resources, communication, and corporate support necessary to deliver successfully. The Program Engagement Manager is responsible for engaging directly with CommIT program teams and customer stakeholders to ensure programs have the organizational support, resources, and coordination necessary for successful execution. This role serves as an independent representative of CommIT, meeting regularly with Program Managers, technical leads, and team members to understand program needs, identify potential barriers to execution, and facilitate resolution through appropriate corporate channels. Working outside the program reporting structure, the Program Engagement Manager provides leadership with objective visibility into program support requirements, customer engagement, and emerging risks. This role collaborates closely with Program Managers to reinforce delivery success while avoiding duplication of program management responsibilities or authority. The Program Engagement Manager also participates in selected customer engagements to maintain alignment, strengthen relationships, and ensure continuity between program teams and corporate leadership. This role focuses on proactive engagement, helping identify and address issues early to support consistent program performance and customer satisfaction. In addition to delivery support, this role contributes to company-wide initiatives that strengthen CommIT’s culture, recognition programs, and legacy efforts. Established in 2001, CommIT is a Certified Veteran-Owned Small Business (VOSB) providing innovative technical engineering and data science services. Our enterprise systems support includes the Department of Defense’s (DoD) GCSS-MC, CAC2S, TBMCS-MC, and the Department of Veteran’s Affairs’ (VA) telehealth communications. We offer acquisition management, systems engineering, Agile software development, cloud management, IT modernization, data analytics, cybersecurity, and training, including leading-edge DevSecOps, automated testing, and mobile application development.

Requirements

Bachelor’s degree or equivalent experience
10+ years of experience in government contracting, consulting, or program delivery
Experience working directly with program teams and government customers
Strong interpersonal, communication, and relationship-building skills
Ability to work effectively across organizational boundaries and influence without formal authority
Strong organizational skills and ability to manage multiple engagements simultaneously
Active Secret Clearance

Nice To Haves

Prior experience as a Program Manager, Deputy Program Manager, or senior delivery lead
Experience supporting multiple programs or contracts simultaneously
Familiarity with federal contracting environments and customer engagement practices
Experience supporting organizational initiatives beyond direct program delivery

Responsibilities

Engage regularly with program teams, including Program Managers, technical leads, and other personnel, to understand operational needs, challenges, and resource requirements
Serve as an independent organizational representative to help ensure programs have the corporate support necessary to execute successfully
Identify potential barriers to program execution and work with leadership and corporate support functions to facilitate resolution
Promote effective communication and coordination between program teams and corporate leadership
Partner with Program Managers to reinforce delivery success and support program stability
Maintain transparency and coordination with PMs regarding engagement activities and identified support needs
Ensure engagement efforts complement and support program leadership without duplicating or interfering with PM responsibilities
Participate in selected customer meetings and engagements to support relationship continuity and organizational alignment
Help identify and communicate customer concerns, risks, or opportunities to appropriate internal stakeholders
Support proactive engagement efforts to strengthen customer satisfaction and long-term partnership success
Provide leadership with clear, actionable insight into program support needs, trends, and potential risks
Help identify systemic challenges impacting multiple programs and recommend improvements
Support initiatives that enhance delivery consistency, communication, and organizational effectiveness
Assist with the development and implementation of employee recognition and awards programs
Support leadership in establishing and advancing a foundation honoring CommIT’s co-founder
Contribute to initiatives that strengthen CommIT’s culture, mission, and long-term organizational impact