Program Education Consultant
About The Position
We’re excited to share an opportunity to join the Cultural Care Program Education team as a Program Education Consultant reporting to the Director of Sales. In this role, you’ll focus exclusively on managing your own pipeline from lead to match, as well as contributing directly to team goals through strong sales execution and exceptional customer experience. As a Program Education Consultant, you’ll model effective pipeline management, maintain a high level of sales discipline, and help drive new host family matches toward our FY26 goals. Your work will directly influence our growth and the experience of families joining our program. This role is ideal for someone with a strong sales track record who thrives in a fast‑paced environment and is motivated by achieving ambitious individual goals.
Requirements
- 1+ years of sales or matching experience with a strong performance track record.
- Strong sales acumen and a data‑driven approach to pipeline management.
- Excellent time management skills, with the ability to prioritize and hit goals consistently, especially during busier times.
- Strong communication skills and ease working cross‑functionally.
- Solution‑oriented mindset with resiliency through challenges.
- Passionate about delivering a high‑quality host family experience.
Responsibilities
- Achieve or exceed targets for: Total new host family matches
- Lead → Matching conversion rate
- Matching → Matched conversion rate
- Maintain timely and strategically effective follow‑through on all leads and matching host families.
- Deliver exceptional customer experience throughout the process.
- Share insights, trends, and best practices to support overall team success.
- Collaborate with your Program Education Director, Team Lead, and peers to address challenges and identify opportunities to improve conversion and customer experience.
Benefits
- Paid International Business Travel opportunities
- Commitment to professional growth: robust monthly calendar of trainings and development workshops
- Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
- 25% company match on your 401(k) contributions
- Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
- Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
- Access to fertility care and family-building support
- Wellness benefits and a yearly fitness reimbursement
- Frequent social and learning events, including access to our employee-run “EFinity” groups
- Robust Employee Assistance Program
- Tenure-based sabbatical eligibility
- EF Product Discounts (discounts on travel, international language schools, childcare with our Au Pair product and more)
- Discounts at local venues and businesses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
