Advocates-posted 3 months ago
Manager
Boston, MA

The Program Director is responsible for the successful oversight and management of the clinical, budgetary and business operations of a residential cluster. This role serves as a member of the interdisciplinary team and facilitates the delivery of quality services, staff supervision and development and adherence to policies. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. Are you ready to make a difference?

  • Provide administrative and direct guidance to Program Managers and their staff, providing on-call coverage as needed.
  • Organize staffing volumes and responsibilities to provide successful and well planned person-centered services.
  • Supervise, motivate, empower, and collaboratively work toward improving job performance of program staff.
  • Practice periodic employee reviews, provide feedback, constructive criticism and guidance regarding best practices.
  • Manage administrative processes and budgets in consultation with internal and external departments and organizations.
  • Lead and attend meetings for the purpose of education, skill growth, team planning, evaluating and improving program functions.
  • Monitor individual support plans (ISPs) to ensure they are person-centered and support the individual’s life goals.
  • Ensure that clinical services are accessible when needed.
  • Perform appropriate interventions, which may include physical intervention, in the event of a member crisis.
  • Master’s Degree in related field; or Bachelor’s Degree in related field and a minimum of six years’ experience.
  • Must hold two years’ supervisory experience.
  • Strong computer skills.
  • Excellent written and verbal communication skills.
  • Ability to exercise independent judgement and thrive in a fast-paced team setting.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Demonstrated understanding of and competence in serving culturally diverse populations.
  • Healthy work-life balance
  • Generous perks of employment
  • Room for advancement
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