Program Director

Necco-posted 3 months ago
Barboursville, WV
501-1,000 employees
Social Assistance
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Necco has an opportunity for a career as Foster Care Program Director. This role will add the most value by using the company Scorecard to drive the profit and growth of the respective program. Through a strong business acumen, sound leadership and effective cascading of strategic initiatives, the Program Director will increase employee productivity and program capacity. You should be accurately described as a happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company's success, growth, and program quality.

  • Provides supervision, oversight and support for the program and staff
  • Responsible for the financial stability and increasing capacity of the program
  • Assists in the fiscal year projections, develops budgets and monitors the fiscal soundness of the services
  • Assists with the development of business and marketing plans
  • Works toward effective and efficient internal processes
  • Monitor quality and completion of all administrative and clinical paperwork
  • Provides oversight of authorizations of the program and maintains consistent contact with review entities
  • Ensures that referrals are disseminated to personnel as appropriate and that timely responses are given to referral agencies
  • Responsible for weekly and monthly reports which include but are not limited to monthly operations reports, supervision reports, billing information, census information, outcomes and general client demographics
  • Provides oversight of timely completion of all state and/or local reports
  • Provides oversight of all client records by working with clinical team leaders
  • Ensures all new hire paperwork and existing employee paperwork is completed in its entirety and employee files are up to date and accurate
  • Oversees the communication and implementation of the Necco policies and procedures
  • Be a data driven champion by promoting and designing initiatives within the program to improve individuals, teams, and company Balanced Scorecard Results
  • Oversee the placement and home assignment process as it applies to new staff
  • Ensures that all client contacts are completed as well as related paperwork within the allotted time frames
  • Attends and actively participates in mandatory meetings as scheduled
  • Ensures client rights as is relevant to job duties
  • Ensures all staff under direct/indirect supervision has received orientation and job-related training
  • Ensures staff training opportunities for continuous development
  • Works with state level leadership and/or performance team regarding the record review process
  • Understands and maintains compliance with all regulatory agencies, licensing, and accreditation standards
  • Reports to proper authority any non-compliance with agency policies, state and regulatory rules and/or any suspicions of abuse or neglect
  • Reports suspected fraud as required by the False Claims Act and as outlined in internal policy and procedures
  • Maintains confidentiality and other responsibilities listed in governmental laws and regulations as well as company policies and procedures
  • Reports any critical incidents, allegations, and/or concerns to state director or designee and team
  • Completes individual performance scorecards and provides clear expectations to those he or she supervises
  • Assignment of mentors to those he or she supervises
  • Implement, live by, and hold others accountable to Necco Corporate Culture
  • Empowers supervisees to fail forward
  • Collaborates with Treatment Director and Clinical Team Leaders to ensure quality clinical services and transparency of critical incidents between programs
  • Collaborates with Foster Care Program Director providing customer service and ensure internal referral process is maintained
  • Practice Ruthless Pragmatism
  • Engage in peer-to-peer feedback
  • Know and Live the Necco Corporate Culture Principles
  • Embody the 3 essential virtues of Humble, Hungry and Smart
  • Drive your Individual Performance Scorecard
  • Adhere to and contribute to the Necco meeting structure
  • Accept additional tasks from self-directed team, as appropriate
  • Attend and participate in self-directed team meeting and activities
  • Master's Degree preferred in a Human Services field with a minimum of two years of experience (Kentucky, West Virginia, Ohio)
  • Master's Degree required or complete waiver process (Georgia)
  • Master's degree with one year of paid experience or DCS approval through waiver (Indiana)
  • Two years of experience in a supervisory or program management role
  • Required basic understanding of Medicaid documentation requirements
  • Required experience working with high-risk children in a child placing and adoption organization
  • Valid driver's license and 100/300/100 required auto insurance coverage
  • Excellent Computer Skills along with the ability to learn new skills and/or programs
  • Excellent Written, Oral Communication, and Organizational Skills
  • Successful completion of all required criminal background checks
  • Travel/Training Willingness
  • Diversity and inclusion commitment
  • Equal opportunities for employment and advancement
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