Program Director

Sevita • Tinley Park, IL

154d • $53,750

About The Position

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. As Program Director, you will be responsible for overseeing all services delivered within the Host Home program as well as supervising the providers and individuals served.

Requirements

• Bachelor's degree in Human Services; Master's degree preferred.
• Five years of related experience with the following exceptions: Ohio: 1 year of experience; Pennsylvania: 2 years of experience.
• Additional education, licensure, or experience where required by state regulatory authorities.
• Marketing and/or recruiting experience strongly preferred.
• QMRP, QIDP, or QDDP certification preferred.
• Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services.
• Self-motivated and detail-oriented with ability to multi-task.
• Strong analytical skills with the ability to collect information from different sources.
• Demonstrated ability to motivate team and drive results to meet goals.

Responsibilities

• Act as the QIDP when required; write and approve individual program plans; train and assist Program Supervisors with implementation of plans across all shifts.
• Periodically audit individual records and other program documentation for accuracy and completion.
• Conduct progress meetings and regular reviews as appropriate or determined by the interdisciplinary team; provide and approve written progress reviews.
• Oversee licensing compliance for program services and supports; assure timely and accurate program documentation; implement compliance plan; manage individual rights implementation.
• Implement proactive strategies to reduce or eliminate serious incidents; take immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; review all incidents and direct appropriate response; ensure timely incident reporting.
• Maintain and foster communication and relationships with individuals, families, case managers, managed care contractors, and other stakeholders; monitor customer satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services.
• Assist with recruitment and interviewing of all staff; hire Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hire of Program Services Clinical Coordinators and other staff members.
• Direct and supervise the Program Supervisors and Mentor Recruiter; oversee indirect staff members.
• Organize and implement on-site orientation and training for assigned programs; monitor training compliance and documentation; design and monitor program schedule.
• Conduct annual Program Supervisor and Mentor Recruiter evaluations in consultation with Area Director; review and approve annual Program Services Clinical Coordinator and other staff evaluations.
• Coach employees, correcting or directing employee behavior where required; recommend and participate in decisions regarding discipline and termination in consultation with Area Director and Human Resources.
• Oversee employee safety and workers' compensation programs; monitor compliance; assist in returning employees to work; implement, oversee, and train employees about safety.
• Conduct monthly staff meetings; attend monthly regional meetings.
• Maintain business performance and meet annual growth plans; assist with new start or other core development initiatives as assigned.
• Approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budgetary compliance.
• Oversee census, attendance information, or other required documentation to ensure accurate billing; monitor utilization between authorization and provision of services and supports.
• May direct the recruitment of Mentors, coordinate pre-service education of providers, conduct assessments during the assessment and final home certification, facilitate the matching process, ensure compliance with the annual recertification of homes.

Benefits

• Full compensation/benefits package for full-time employees.
• 401(k) with company match.
• Paid time off and holiday pay.
• Complex work adding value to the organization's mission alongside a great team of coworkers.
• Enjoy job security with nationwide career development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Bachelor's degree