Program Director

Sevita-posted 3 months ago

Full-time • Mid Level

Tinley Park, IL

Social Assistance

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Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived. As Program Director, you will be responsible for overseeing all services delivered within the Host Home program as well as supervising the providers and individuals served.

Act as the QIDP when required; write and approve individual program plans; train and assist Program Supervisors with implementation of plans across all shifts.
Periodically audit individual records and other program documentation for accuracy and completion.
Conduct progress meetings and regular reviews as appropriate or determined by the interdisciplinary team; provide and approve written progress reviews.
Oversee licensing compliance for program services and supports; assure timely and accurate program documentation; implement compliance plan; manage individual rights implementation.
Implement proactive strategies to reduce or eliminate serious incidents; take immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; review all incidents and direct appropriate response; ensure timely incident reporting.
Maintain and foster communication and relationships with individuals, families, case managers, managed care contractors, and other stakeholders; monitor customer satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services.
Assist with recruitment and interviewing of all staff; hire Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hire of Program Services Clinical Coordinators and other staff members.
Direct and supervise the Program Supervisors and Mentor Recruiter; oversee indirect staff members.
Organize and implement on-site orientation and training for assigned programs; monitor training compliance and documentation; design and monitor program schedule.
Conduct annual Program Supervisor and Mentor Recruiter evaluations in consultation with Area Director; review and approve annual Program Services Clinical Coordinator and other staff evaluations.
Coach employees, correcting or directing employee behavior where required; recommend and participate in decisions regarding discipline and termination in consultation with Area Director and Human Resources.
Oversee employee safety and workers' compensation programs; monitor compliance; assist in returning employees to work; implement, oversee, and train employees about safety.
Conduct monthly staff meetings; attend monthly regional meetings.
Maintain business performance and meet annual growth plans; assist with new start or other core development initiatives as assigned.
Approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budgetary compliance.
Oversee census, attendance information, or other required documentation to ensure accurate billing; monitor utilization between authorization and provision of services and supports.
May direct the recruitment of Mentors, coordinate pre-service education of providers, conduct assessments during the assessment and final home certification, facilitate the matching process, ensure compliance with the annual recertification of homes.

Bachelor's degree in Human Services; Master's degree preferred.
Five years of related experience with the following exceptions: Ohio: 1 year of experience; Pennsylvania: 2 years of experience.
Additional education, licensure, or experience where required by state regulatory authorities.
Marketing and/or recruiting experience strongly preferred.
QMRP, QIDP, or QDDP certification preferred.
Current driver's license, car registration, and auto insurance if driving on behalf of the company or providing transportation to individuals receiving services.
Self-motivated and detail-oriented with ability to multi-task.
Strong analytical skills with the ability to collect information from different sources.
Demonstrated ability to motivate team and drive results to meet goals.

Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Complex work adding value to the organization's mission alongside a great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.

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