Arthur J Gallagher-posted 4 months ago
Full-time • Mid Level
Marlton, NJ
5,001-10,000 employees
Insurance Carriers and Related Activities

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We are currently seeking an experienced and relationship-driven Program Director to join our growing team! As Program Director, you'll be the trusted advisor and relationship lead for our clients-supporting them with expert guidance, responsive service, and proactive claims and governance support. This role involves overseeing member relationships, coordinating governance and board activity, and ensuring the delivery of high-touch customer service and program excellence.

  • Serve as the go-to contact for all member needs, from onboarding to renewal
  • Plan and attend board meetings, assist with meeting agendas, and present updates
  • Liaise with TPA partners and elevate high-impact claims issues as needed
  • Travel regionally to visit members, review coverage, and conduct program reviews
  • Collaborate with internal teams on billing, documents, coverage issuance, and compliance
  • Bachelor's degree and 5 years related experience OR High School Diploma/GED and 10 years related experience required
  • License required
  • Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC) or Associate in Risk Management (ARM) preferred
  • Excellent sales capabilities
  • Outstanding verbal and written communication skills
  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance
  • 401(K) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave
  • Digital mental health services (Talkspace)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
  • Charitable matching gift program
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service