Program Director

CMA CGM-posted 3 months ago

Full-time • Senior

Houston, TX

5,001-10,000 employees

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CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management. As we continue to grow, we are seeking an experienced Program Director to lead the multi-year, enterprise-wide deployment of the Manhattan Associates IT stack across our 3PL warehouse operations in the U.S. If you have deep expertise in Manhattan WMS/OMS and a passion for driving operational transformation at scale, this is your opportunity to shape the future of logistics for CEVA.

Establish and lead a centralized Program Management Team to drive project execution and standardization across deployments.
Develop and manage a multi-year program roadmap, delivery milestones, KPIs, and escalation protocols.
Align program goals with CEVA’s business strategy and customer requirements.
Lead the end-to-end implementation of Manhattan WMS/OMS solutions, ensuring successful go-lives across all targeted warehouse operations.
Oversee system configuration, data migration, and functional integration with customer systems (ERP, TMS, EDI, etc.).
Partner with solution architects, developers, and integration teams to ensure scalable, repeatable deployments.
Act as the executive sponsor and primary escalation point for customer IT and operations leaders during each deployment.
Drive communication, transparency, and alignment across all internal stakeholders and external partners.
Conduct regular steering committee reviews, status reporting, and executive briefings.
Ensure site readiness, SOP alignment, and staff preparedness at each warehouse location.
Work closely with site leaders, super users, process engineers, and training teams to develop documentation and ensure change adoption.
Drive continuous improvement across waves by applying lessons learned and enhancing the deployment model.
Manage program budgets and staffing models.
Ensure financial goals are achieved without compromising quality or customer satisfaction.
Oversee resource allocation across functional workstreams (deployment, training, integration, support).

Bachelor’s degree in Business, Information Systems, Supply Chain, or related field; MBA preferred.
Minimum 10+ years of experience in logistics, supply chain, or IT program management roles.
5+ years of experience deploying Manhattan and Associates (strong preference for Manhattan Active experience) WMS, OMS, and related products (e.g., SCI, TMS, Slotting Optimization).
Proven track record delivering large-scale, multi-site WMS rollouts in a 3PL or contract logistics environment.
Deep understanding of Manhattan Active and/or legacy WMS and OMS product suites.
Strong technical understanding of system integrations (API, EDI, middleware).
Exceptional project/program management skills, including waterfall and agile methodologies.
Ability to lead large cross-functional teams, vendors, and external consultants.
Strong financial acumen and experience managing multi-million-dollar budgets.
Excellent interpersonal, communication, and executive stakeholder management skills.

Strategic thinker and hands-on problem solver with a passion for operational excellence.
Comfortable navigating ambiguity and managing change at scale.
Inspiring team leader with a collaborative, people-first approach.

Competitive executive compensation and annual performance incentives
Comprehensive benefits package (medical, dental, vision, etc.)
401(k) with company match
Generous paid time off and company holidays
Opportunities for advancement within CEVA’s global network

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