Director, Program - SupportiveHousing

Women In Need, Inc.New York, NY
6h$82,400

About The Position

The Program Director ensures that the goals and objectives are achieved for all HUD and other government funded programs. The Program Director is responsible for supervising various Social Service staff.

Requirements

  • Commitment to Win’s mission, vision, and values.
  • MPH, MSW, or MA in Health/ Social Services required.
  • Minimum of five (5) years of experience as a supervisor or manager including managing budgets.
  • Minimum seven (7) years of experience working and managing three or more HUD programs and contracts.
  • Familiarity with EBP, MI, and TIC.
  • Able to manage boundary setting and cultural reflexivity.
  • Able to provide outstanding customer service to clients and other stakeholders.
  • Excellent written and verbal organizational and communication skills.
  • Proficiency in Microsoft Suite required.
  • Must be able ascend/descend stairs in an (8) eight story building.
  • Must be able to travel to offsite meetings and trainings throughout New York City.

Nice To Haves

  • Bilingual – English/Spanish a plus.

Responsibilities

  • Ensure that all staff provide effective case management services to clients including advocacy for public benefits.
  • Ensure data is current in all charts/case records and other client data are maintained appropriately.
  • Ensure that the program maintains a minimum of 90% occupancy.
  • Ensure eligibility of all clients entering the program.
  • Ensure all documentation is complete and maintained as required by funders.
  • Prepare reports as needed for funders, including the Department of Housing and Urban Development (HUD) and Annual Progress Reports (APR) for each contract, as well as consumer satisfaction surveys for the annual HUD renewal program evaluation.
  • Oversee the residence and ensure compliance with all regulatory agencies such as HUD, Housing Perseveration and Development (HPD), and Housing Development Corporation (HDC).
  • Authorize purchase orders and ensure all expenditures are being made in compliance with Win’s procurement policies and procedures.
  • Champion and model the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI).
  • Collaborate with the Human Capital Department to address recruitment and staff performance.
  • Conduct bi-weekly supervision to staff.
  • Complete staff evaluations.
  • Attend program meetings, organization wide staff meetings, and external Supportive Housing meetings.
  • Coordinate property management issues with Director of Housing Management.
  • Conduct chart audits and program data audits monthly.
  • Maintain positive relationships with community partners.
  • Represent the Vice President of Supportive Housing at internal and external meetings as needed.
  • Perform other related duties other duties as needed.
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