Program Director

KRA Corporation•Compton, CA

About The Position

This position requires the Program Director to lead workforce development initiatives of an American Job Center (AJC) in Compton, CA. The Program Director will lead strategic initiatives, manage day-to-day operations, and foster a positive environment within the center. This role requires a strong understanding of business management principles, expertise in designing effective workforce programs, and a proven record of accomplishment in meeting performance benchmarks. The ideal candidate will possess outstanding communication and presentation skills, and superior time management and organizational abilities. This position also demands a keen aptitude for change management and the execution of action plans to enhance program performance.

Requirements

Superior oral and written communication skills.
Excellent interpersonal, conflict resolution, coaching, mentoring and leadership skills.
Excellent project time management, customer service, and organizational skills
Ability to professionally adjust to unforeseen circumstances or programmatic changes.
Ability to cultivate and manage high quality stakeholder relationships and demonstrated ability to work with a diverse workforce.
Ability to function at a high level of discretion and confidentiality.
Must be a self-starter and committed to completing tasks in a timely manner, which may include working additional hours and/or over the weekend as needed.
Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business.
Travel approximately 30%of the time.
Bachelor’s degree education, business administration or related field from an accredited college or university
A minimum of five (5) years of workforce development, operations of employment and training programs required.
A minimum of five (5) years of supervisory experience required
Experience working with adults in the workforce system and those disconnected from services
Experience administering Workforce Innovation Opportunity Act (WIOA) programs.
Personal computer literacy required, including effective use of the Internet, e-mail, video conferencing (Zoom, Teams) and Microsoft Office (Word, Excel, PowerPoint, and Outlook).
Ability to learn and efficiently utilize various case management software programs.

Nice To Haves

Master’s degree strongly preferred.
Proficiency in Spanish Language highly desired.

Responsibilities

Direct workforce services to enable the delivery system to be consistent with plans and attain the established program goals, ensuring compliance with all local, state, federal laws,rules,and regulations.
Provide general oversight and supervision to managers and functionally supervise all staff.
Lead staff development efforts and continuing professional development initiatives.
Participate in the recruitment, interviewing, hiring, and training of all staff.
Evaluate assigned employee performance, prepare performance appraisals, recommend, and document disciplinary action.
Ensure that a system of Performance Management is in place governing the tracking of individual and team KPI’s.
Establish and maintain positive working relationships with funders, employers, state and local partners, organizations, and businesses in the community.
Orchestrate community events such as job in-person and virtual job fairs
Represent KRA at conferences, community events, board meetings, podcasts, and social media.
Oversee overall fiscal management for the projects/contracts assigned.
Supervise internal and external audits.
Preform other related duties as required and directed