Program Director

The Fedcap Group - Fedcap Inc•New York, NY

43d•$100,000 - $110,000

About The Position

The Program Director oversees the strategic and operational management of the Pathway Home 6 program. This role is responsible for ensuring high-quality service delivery, supervising staff, and driving program outcomes. The Director will lead outreach efforts, manage partnerships, and ensure compliance with performance metrics and reporting requirements. The Program Director plays a key role in staff development, data integrity, and continuous improvement of program services.

Requirements

Bachelor’s degree or higher in Social Work, Psychology, Public Administration, or related field.
Minimum of 3 years supervisory experience or 5 years in program management.
Strong leadership and team-building skills.
Knowledge of trauma-informed care and culturally responsive practices.
Ability to pass DOC clearance for access to Rikers Island

Nice To Haves

Experience in budget management and program operations preferred.
Experience working with justice-impacted individuals, public assistance recipients, and those affected by poverty.

Responsibilities

Lead the development and implementation of program policies, procedures, and training materials.
Ensure program activities align with organizational goals and standards.
Manage relationships with external partners and stakeholders to support program success.
Monitor and evaluate program performance and implement improvements as needed.
Ensure program performance metrics are met or exceeded
Supervise program staff and provide regular performance feedback.
Facilitate onboarding and training for new hires.
Promote a culture of accountability, collaboration, and professional growth.
Provide training and guidance on situational awareness for staff working in a jail setting
Oversee program budget and ensure alignment with financial targets.
Ensure timely and accurate reporting of program metrics.
Support audit preparation and compliance reviews.
Monitor budget compliance and maintain acceptable variance
Analyze program data and develop action plans to address performance gaps.