Program Director

Beacon Specialized Living•Columbia, MO

23d

About The Position

Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high-acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence. Position Summary: The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed. They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets. Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversee new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program. The Program Director ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Requirements

Bachelor’s degree, preferably in human services or 4+ years' experience in residential/community programs for DD, IDD, MI field in lieu of a degree.
Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment
Effective oral and written communication skills
Strong computer skills and the ability to use office equipment including any BSLS systems
Attention to detail and ability to multitask
Must possess a valid driver’s license
Proficient in reading and writing the English language
Approved by state, federal and government entities to work within BSLS programs

Responsibilities

Oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met.
Supports Care Team Managers by ensuring adequate staffing and resources for high-quality care
Keeps department heads informed of staffing, compliance, and operational concerns.
Plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.
Ensures the consistent application of policies and procedures
Monitors Care Team Managers' workload
Reviews incident reports for timely submission to regulatory agencies.
Communicates with regulatory agencies
Assists the compliance department with corrective action plans
Manages Census, payroll costs, and EBITDA targets.
Ensures accurate time-and-attendance reporting
Manages staffing needs
Oversees new employee orientation and training compliance.
Addresses personnel issues with HR, Compliance, and Executive Leadership
Provides feedback on performance reviews
Manages the DSP leveling program
Ensures individual protection, personal care, and participation in skill-building activities
Maintains accurate records
Performs ongoing audits of Beacon location(s) operations.