Program Director I

Caminar•Daly City, CA

1d•$105 - $120•Onsite

About The Position

Under general supervision of the Director of Case Management, the Program Director (PD) provides leadership of the program, supervising Case Managers and other staff providing support and assistance as necessary to psychiatrically disabled adults living in or in transition to the community. The PD will also oversee service provision to 16 clients housed in three apartment complexes (Tahanan I & II) and Colma Ridge in Daly City dedicated to semi-independent living for individuals with psychiatric disabilities.

Requirements

Master’s Degree and registered with CA BBS as AMFT/ASW/APCC required or licensed LCSW/LMFT/LPCC strongly preferred.
Minimum two years of demonstrated work experience providing services to SMI/DD preferred. Demonstrated experience in a program serving homeless individuals and individuals with co-occurring disorders strongly preferred.
Minimum one year demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in a mental health related field is strongly preferred.
Demonstrated knowledge of CARF accreditation process.
Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing preferred.
Demonstrated experience effectively managing line-item operating budget strongly preferred.
Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience managing web based time and attendance and staff training and development system strongly preferred.
Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times.
Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Customer Service—manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
Oral and written communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability—is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
Must be a dynamic self-starter with demonstrated ability to work independently on special projects.
Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements.
Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
May be required to obtain and maintain First Aid and CPR certification.

Responsibilities

Under general direction of the Director of Case Management (DCM), provides leadership to staff and managing the day-to-day operations of the program, ensuring that clients receive the highest quality of care and that staff are properly trained and oriented to their jobs.
Recruitment, selection, hiring, orientation, training and performance management of assigned staff; ensures all assigned staff receive one-to-one supervision at least monthly and written evaluations on an annual basis.
Ensure Case Managers maintain at least a 50% CalAIMs billable service time to total work time percentage productivity level.
Document in a timely manner treatment planning and interventions according to agency, county, and CalAIMs billing and quality assurance requirements.
Drive own or agency vehicle to treatment destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
Oversee the development of client treatment plans and other charting documentation, including initial assessments, admission and discharge summaries, and progress notes.
Ensure that medical record documentation meets the requirements of all applicable standards and regulations and are properly maintained, stored, and kept confidential. Schedule and perform regular chart audits.
Ensure program staff are properly scheduled to work so that all days are covered and client needs are met. Provide primary coverage for client caseloads when scheduling/staffing levels necessitates.
Serve as Safety Administrator ensuring a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
Review, reconcile, authorize and submit accurate and complete time records as required.
Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow through with medical, psychiatric, and dental care.
Ensure Case Managers support the development and attainment of client rehabilitation goals, including securing of housing and employment, development of a support system, increasing socialization skills, participating in recreational activities, etc.
Evaluate need and eligibility and provide direction to Case Managers around client entitlement benefits and obtaining them.
Ensure cleanliness and maintenance of client living environments, providing direction and guidance as necessary in order to meet stated standards; Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow- through with medical, psychiatric, and dental care.
Provide leadership in developing annual training plans for clients, ensuring follow-through with attendance and participation.
Provide leadership and direction in resolution of conflicts between and among client roommates and housemates.
Coordinate facilitation of psycho-educational and psychosocial rehabilitation groups.
Attend and participate in training events as assigned.
Ensure that the program vehicles are properly maintained and serviced and that staff is properly trained and oriented to its use.
Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
Perform all job functions in cooperation with the DCM, and an interdisciplinary team including other service providers involved in the treatment effort, including sharing information regarding all important interventions.
Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
Perform other related duties, responsibilities and special projects as assigned.

Benefits

Medical, Dental, and Vision
Health coverage choices to fit you and your family’s needs. A zero-cost option for employee only and generous contributions to employee and dependent premiums.
Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.
Employee Wellness Program
We’ll reimburse you for a portion of your gym/fitness dues.
Life, Long-term Disability,and AD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.
Paid Time Off
We offer thirteen paid holidays and a generous sick and vacation benefit.
401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions.
The plan also offers an employer match on eligible employee deferrals at one year of service.
Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
Employee Assistance Program
For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.