Program Director - Children's Health Home

EAC Network • New York, NY

6d • $70,000 - $70,000 • Onsite

About The Position

Join Our Team as a Program Director! Are you passionate about supporting diverse populations, and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Program Director to lead our NYC Children's Health Home Program. Salary: $70,000 per year Schedule: Monday through Friday 9am to 5pm ET Location: 175 Remsen Street in Brooklyn What drives the core purpose of this job: The Program Director helps to ensure the quality of EAC Network’s Children’s Health Home program by sharing a solid understanding of Health Home policies and best practices, reviewing and providing feedback on EAC Network’s Health Home work, and supporting the Care Coordinators in providing excellent care to the clients.

Requirements

• NYS-licensed RN and/or Master’s Degree in a human services discipline preferred.
• Experience with New York’s Health Home Care Management program preferred.
• 3+ years of experience providing case management to children preferred.
• 2+ years of managerial experience preferred.
• Excellent organizational and time management skills, interpersonal skills, verbal and written communication skills required.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.
• Must be able to travel either with automobile or public transportation throughout NYC.

Responsibilities

• Supervise and provide support to the NYC Care Coordination staff to ensure quality work.
• Provide care coordination services to a caseload, including assessments, development of care plans, and the coordination of medical, behavioral and community services, independently with minimal supervision, ensuring at least the 1-2 required in person contacts are completed monthly.
• Oversee all Care Coordinators with their caseload, including assessments, care plans, and progress notes. Cover caseloads and perform 1-2 required in person contacts as needed.
• Lead and participate in meetings with Health Home team including Care Coordinators, clinicians, treatment providers and/or the Lead Health Home. Attend external meetings on behalf of EAC Network’s Health Home program.
• Share best practices among Health Home staff in various offices. Work with staff and Senior Director to identify and resolve issues that may hinder the quality or growth of the program.
• Randomly and regularly review the progress notes and other documentation from Long Island Care Coordinators to ensure consistently high standards. Assist in quarterly chart audits.
• Remain informed about the evolving NY DOH Health Home policies and procedures, and share information about changes, trainings, etc. to staff.
• Track Health Home activities across the program. Collect and distribute monthly activity reports.
• Complete CANS training and pass CANS certification with an 80%. Monitor employee’s CANS certifications.
• Customarily and regularly exercises discretionary powers.
• Transport and escort or arrange transportation for clients to/from appointments when needed.
• Complete all annual required trainings as governed by the health home.
• Supervises: NYC Children’s Health Home Care Coordinators
• Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.
• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge.
• Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Director