Program Director

Community Services Group-posted 3 days ago
Full-time • Manager
Pottsville, PA
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The Program Director provides management, oversight, and leadership in compliance with regulations and contractual relationships, as well as aligning with Community Services Group’s (CSG) mission and core values. The Program Director is a member of the company’s leadership and is a resource person for Mental Health (MH) or Intellectual and Developmental Disabilities (IDD) Services. The Program Director is a member of other operating committees as assigned. The Program Director reports directly to the Senior Program Director. This position is part of our Adult Intellectual and Developmental Disability (IDD) Community Home Services. About our IDD Community Home Services: Our IDD Community Home Services are able to support people at many different levels, including complex medical needs. Individuals in this program make a home and root their lives in the community. On site staff provide support and supervision, individualized to the needs and abilities of each person. At every level of care, each person is able to grow their life and pursue their goals from the comfort and safety of their home in the community. Working with those we serve, their family members and other providers, our team helps each person to identify meaningful and life fulfilling goals and supports them in taking each step towards realizing and achieving them. This is a full time position that consists of day hours Monday through Friday with flexibility required to meet program needs. On-call required.

  • Manages program and employees in compliance with company policies and procedures and all regulatory standards.
  • Monitors delivery of services to maintain quality of care.
  • Oversees incident management and follow-up.
  • Ensures compliance with regulations related to employee qualifications and training requirements.
  • Approves employee leaves and schedules and authorizes or assigns overtime.
  • Serves as a primary representative to all outside agencies.
  • Develops program budget and monitors financial growth of program.
  • Supervises location operations and oversees program policies and procedures.
  • Interviews and hires employees and plans, manages, and directs work of employees.
  • Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.
  • Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.
  • Ability to identify and address problems and provide feedback as needed.
  • Assures that the environment is structured and responsive to the identified needs of those being served.
  • Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.
  • Oversees billing and manages referrals.
  • Provides program outcomes and monitoring reports to stakeholders.
  • Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues.
  • Participates in quality assurance/quality management (QM) activities related to the programs specified in the QM plan.
  • Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.
  • Knowledge of assessment procedures and the development of individualized goal plans.
  • Knowledge of the prevention, detection, or treatment of MH or IDD.
  • Knowledge of the programs of professional and voluntary MH or IDD organizations.
  • Ability to manage an entire component or a variety of functions involving different components of a MH or IDD.
  • Maintains 24/7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.
  • Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
  • Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.
  • This position requires one of the following combinations of education and experience: Master’s degree or above from an accredited college or university, one year work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience or Bachelor’s degree from an accredited college or university, two years work experience working directly with persons with mental illness and/or intellectual and/or developmental disability and at least one year supervision/management experience.
  • Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
  • Generous Paid Time Off & Other Paid Leave
  • Extensive Paid Training
  • Career Development Opportunities
  • Flexible Pay Options through myFlexPay
  • Family Medical and Parental Leave
  • Flexible spending accounts for medical & dependent care
  • Traditional or Roth 401K Plans with up to 4% employer match
  • Employee Assistance Program (EAP)
  • Life Insurance
  • Wellness Reimbursement
  • Tuition Assistance
  • Mentor/Mentee Opportunities
  • Health Insurance & Benefits availability will vary.
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