Program Director III

Volunteers of America - Greater New York, Inc.•New York, NY

45d•Onsite

About The Position

Are you an experienced social service program leader ready to make a real difference in the lives of families experiencing homelessness? Volunteers of America–Greater New York is seeking a Program Director to oversee the Paul Family Shelter in Manhattan. In this leadership role, you’ll manage program operations, supervise staff, oversee budgets and facilities, and work closely with community and government partners to ensure high-quality, compassionate services for families in need. Spanish fluency required.

Requirements

Bachelor’s degree required.
Minimum 5 years of related experience, including 3 years in a supervisory capacity.
Demonstrated experience managing social service programs serving diverse populations.
Experience with budgeting, personnel management, program design, and property/facility oversight.
Strong communication skills; professional fluency in Spanish required.

Responsibilities

Develop and promote program services aligned with organizational standards.
Ensure consistent, high-quality services for families residing in the shelter.
Supervise, mentor, and support program personnel.
Foster a collaborative, professional, mission-focused work culture.
Manage program budgets and monitor expenses, including overtime.
Oversee facility operations to ensure a safe, clean, functional environment.
Represent the program with funders, government agencies, and community partners.
Build strong, positive relationships with external stakeholders.