PROGRAM DIRECTOR

Apis Services Inc•Saint Charles, MO

About The Position

The Program Director is responsible for ensuring the creation of an environment conducive to the provision of service for the individuals supported by the program, including providing supervision to ensure adherence to program regulations. The Program Director is held accountable for ensuring that the program is managed and held to the highest standards. This includes clinical quality, quality assurance, financial management, funder requirements, recruitment and retention, communications, compliance, revenue cycle, and general program operations. A commitment to the RHD values should be demonstrated as job duties are performed.

Requirements

A bachelor’s degree from an accredited college with a major in human services or business management
3 years of experience in a human service agency, which included supervision of others, direct service and program planning.
Knowledge of and compliance with the State Regulations and Medicaid Waiver Guidelines
Ability to effectively use computers, pertinent technology, and mobile devices
Ability to effectively communicate both verbally and in written form
Ability to support and implement RHD values and beliefs
Ability to engage clients and staff in effective, therapeutic, and healthy interactions
Criminal record clearances, as dictated by the assigned programs

Nice To Haves

Masters preferred.
Spanish speaking and ASL preferred but not required.

Responsibilities

Supervises program staff maintain an organizational culture and services where professionalism, quality care, employee engagement and empowerment, and services that further RHD's values are recognized and rewarded.
Develops and monitors program using metrics to ensure quality staff support, oversight, and development throughout the program.
Ensures program is filling staff vacancies in partnership with TARs and HR teams
Maintain appropriate staffing ratios in accordance with state guidelines
Develop creative curriculum and structured activities that foster skill development, self expression, and community engagement through art-based cultural initiatives.
Oversees and participates in the recruitment, hiring, training, evaluation, and disciplinary process for all employees.
Ensures that all consumers have current and appropriate ISP’s or treatment plans in place.
Ensure compliance with MO DMH regulations, Medicaid waiver standards, and Office of Licensure and Certification requirements.
Oversee documentation, service delivery records, and incident reporting and ensure compliance and reporting regulations are maintained
Works with program team, service coordination team, and revenue cycle team to ensure that all individuals supported have current authorizations and that all services and related notes are entered into the electronic health record timely and according to policy. Assists in the resolution of outstanding/unpaid services and claims.
Oversee participant admissions, assessments, and service planning while collaborating with families, guardians, case managers, and other planning team members
Address behavioral, medical, and/or safety concerns in coordination with support planning team members to ensure participant health, safety, and dignity at all times
Maintain art supplies, equipment, and studio safety standards
Build partnerships with local arts organizations, galleries, and community agencies to promote participant artwork through exhibits, events, and other community engagement events.