Program Director

Duke Careers•Durham, NC

31d•Hybrid

About The Position

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations. The Program Director, Digital Learning, will lead the strategic development, implementation, and management of new graduate-level online education initiatives at the Duke Global Health Institute (DGHI). This position is responsible for building and launching innovative digital academic programs, including fully online and hybrid graduate offerings, in alignment with DGHI’s mission to achieve health equity globally. While digital learning will be the primary focus of this role, the program director position will also include responsibilities related to the planning, coordination, and enhancement of DGHI’s residential undergraduate and graduate academic programs. The role focuses on curriculum development, faculty engagement, course scheduling, learning technology implementation, marketing and student outreach, and coordination with key Duke University administrative units. The Program Director will work closely with faculty leadership, the DGHI Education team, The Graduate School, the University Registrar, Duke Visa Services, and other university stakeholders to ensure academic excellence, operational effectiveness, and compliance with university policies. This position reports to the Deputy Director of Academic Programs.

Requirements

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience.

Nice To Haves

Minimum of three years of progressively responsible experience in higher education, preferably including experience in online or hybrid program development
Master’s degree strongly preferred
Experience in curriculum development, instructional design, or digital learning innovation
Demonstrated ability to work collaboratively with faculty and cross-functional teams
Strong project management, communication, and organizational skills
Experience with Canvas, Coursera, or similar learning management systems
Familiarity with graduate education governance, accreditation, and academic policy
Commitment to advancing global health education and health equity

Responsibilities

Lead the design, development, and launch of new graduate online and hybrid programs.
Develop program proposals and shepherd new programs through Duke governance and approval processes.
Establish multi-year implementation timelines and operational plans.
Collaborate with faculty directors and curriculum committees to align digital offerings with DGHI competencies and academic standards.
Develop and maintain annual program operations calendars.
Prepare annual reports and contribute to accreditation and program review documentation.
Partner with faculty, Duke staff and education consultants to design and develop high-quality online and hybrid courses.
Research and provide guidance on best practices in online pedagogy, instructional design, and digital assessment.
Coordinate course scheduling and ensure compliance with Duke academic policies.
Oversee course proposal submission and approval processes.
Monitor course evaluations and student feedback to drive continuous improvement.
Lead implementation and optimization of Canvas and Coursera platforms for DGHI programs.
Collaborate with instructional designers, IT teams, and external platform partners.
Evaluate emerging technologies to enhance online learning experiences.
Ensure accessibility, compliance, and quality standards in digital course delivery.
Partner with DGHI Communications to develop recruitment strategies for online programs.
Contribute to digital marketing content, webinars, and information sessions.
Monitor enrollment trends and support outreach initiatives to expand program reach.
Serve as primary liaison to The Graduate School, University Registrar, Duke Visa Services, and other university units.
Ensure alignment with university academic policies and administrative processes.
Build collaborative relationships across schools and units to support interdisciplinary digital initiatives.
Develop and monitor program-level metrics related to enrollment, retention, and student success.
Analyze data to inform strategic decisions and continuous improvement.
Maintain accurate student and enrollment records in collaboration with relevant units.
Collaborate with educational partners for the Duke Kunshan University Visiting Students Program and the Student Research Training Program to administer relevant recruitment and application processes, create program timelines, manage program budgets, and lead program assessment .
Work closely with faculty to develop and finalize the DGHI course schedule, ensuring all course offerings meet academic standards and institutional guidelines. Submit the final course schedule.
Coordinate undergraduate registration processes each semester; review independent study applications and issue permission numbers.
Facilitate the SRT biweekly workshop series throughout the Spring semester on topics, such as responsible conduct in research, project management, culture, and identity.
Oversee pre-departure and re-entry events for students participating in experiential learning.
Stay informed about trends in global health education programs and the field at large.