Program Director

Beacon Specialized LivingAllentown, PA
3dOnsite

About The Position

The Program Director oversees assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care, and keep department heads informed of staffing, compliance, and operational concerns. The Program Director plans and co-chairs monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed. They also ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies. The Program Director communicates with regulatory agencies, assists the compliance department with corrective action plans, and manages Census, payroll costs, and EBITDA targets. Additionally, they ensure accurate time-and-attendance reporting, manage staffing needs, and oversees new employee orientation and training compliance. The Program Director addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

Requirements

  • Bachelor’s degree in human service preferred
  • Minimum of two (2) years’ experience of previous management or supervisory experience in a residential care environment
  • Effective oral and written communication skills

Responsibilities

  • Oversee assigned Beacon locations to ensure that company goals, budgets, and clinical effectiveness targets are met.
  • Support Care Team Managers by ensuring adequate staffing and resources for high-quality care
  • Keep department heads informed of staffing, compliance, and operational concerns.
  • Plan and co-chair monthly staff meetings, ensuring that agendas are coordinated, and documentation is filed.
  • Ensure the consistent application of policies and procedures
  • Monitor Care Team Managers' workload
  • Review incident reports for timely submission to regulatory agencies.
  • Communicate with regulatory agencies
  • Assist the compliance department with corrective action plans
  • Manage Census, payroll costs, and EBITDA targets.
  • Ensure accurate time-and-attendance reporting
  • Manage staffing needs
  • Oversee new employee orientation and training compliance.
  • Address personnel issues with HR, Compliance, and Executive Leadership
  • Provide feedback on performance reviews
  • Manage the DSP leveling program.
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