Program Director

Brightli-posted 5 days ago

Full-time • Director

St. Louis, MO

5,001-10,000 employees

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As the Program Director, you will be responsible for overseeing the effective delivery of all clinical services within the Connection Services department. This role is integral in managing day-to-day clinical functions and ensuring that services align with both organizational leadership and regulatory standards. By fostering a culture of excellence and high-quality care, you’ll ensure that the needs of clients are met while driving the professional growth of your team. This is an exciting opportunity for a compassionate, strategic leader who thrives in a fast-paced, mission-driven environment. Join our team and lead the way in providing exceptional services that make a lasting impact on individuals' lives! This position offers… · Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement – Company paid for work functions requiring travel · Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits – Scroll down to bottom of this post to learn more

Ensure clinical programs adhere to organizational policies and meet certification standards (e.g., CARF, DMH) related to quality and clinical care.
Develop Clinical Supervisors and staff to promote high-quality, evidence-based care, while aligning the team with the organization’s mission and vision.
Oversee service delivery, ensuring appropriate levels of care, verifying the justification of services, and reviewing performance related to service hours and clinical outcomes.
Provide direct supervision to assigned clinical team members, identifying areas for improvement and addressing performance issues.
Optimize clinical resources, maintaining cost-effective care while ensuring high standards.
Advocate for clients, ensuring their needs are addressed both within and outside of the organization.
Collaborate with Compliance Revenue Cycle, Quality Improvement (QI), and administrative teams to resolve program-related issues and ensure alignment with organizational goals.
Develop and enhance the clinical competencies of team leaders, ensuring interventions are effective and program objectives are achieved.
Collaborate with Regional Directors to address clinical issues and escalate concerns to Executive Leadership when necessary.
Conduct regular record reviews to ensure compliance with accreditation standards, program policies, and QI indicators.
Perform additional tasks supporting overall clinical operations and organizational goals.

Graduate from an accredited college or university with a Master’s Degree in Social Work, Counseling, Psychology, Psychiatric Nursing, or a closely related field.
Three or more years of professional experience in behavioral healthcare or substance use disorder rehabilitation, with at least one year of supervisory experience in substance use treatment.
Must meet the requirements to be a Qualified Mental Health Professional (QMHP) or Qualified Addiction Professional (QAP).
Ability to conduct analytical evaluations and communicate effectively with leadership and other program stakeholders.
Thorough knowledge of clinical best practices and techniques for mental health and substance use disorder treatment.
Skilled in supervision and training methods, with a strong ability to develop and coordinate services and implement corrective actions.
Ability to effectively demonstrate corporate vision and values in day-to-day activities.
Demonstrated working knowledge of diagnostic criteria for substance use and mental health disorders.
Provide leadership and guidance to all aspects of the department.
Take an active role in monitoring and executing the identification, development, and execution of strategic objectives.
Effectively communicate any changes and newsworthy events within the department or company to team members.
Handle difficult team member situations directly, using appropriate discretion and advice from Human Resources.
Champion change and effectively manage the implementation of new ideas, supporting input from team members at all levels within the company.
Successful completion of background checks including criminal record, driving record, abuse/neglect, and fingerprint checks.
Completion of New Hire Orientation at the beginning of employment.
Completion of all training requirements, including Relias, at the beginning of employment and annually thereafter.
Current driver’s license, acceptable driving record, and current auto insurance.

Preference for candidates who are fully licensed as a social worker in the state of employment, such as holding an LCSW (Licensed Clinical Social Worker) or equivalent state licensure.

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

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