Program Director Req- 4867

BronxWorks-posted 1 day ago

Full-time • Manager

New York, NY

501-1,000 employees

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BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team provides mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness.

Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program
Recruit, train and supervise assistant directors, coordinators, and direct service staff
Administer personnel policies and procedures
Develop regular communication with contract managers for programs supervised; act as liaison with funding source
Ensure all programs meet contractual goals and reporting requirements
Monitor program progress and submit all required reports to funding sources, including government and private sources
Submit internal progress reports to Vice President of Adult Homeless Services and/or Executive Vice President on a monthly basis, or more frequently as required
Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current
Monitor fiscal expenses and analyze fiscal reports on a monthly basis
Prepare proposals for the development, expansion and continuation of programs in coordination with Vice President of Adult Homeless Services
Hold monthly individual supervision meetings with staff and group meetings as necessary
Act as link between the administrative office, fiscal department and program staff
Monitor staff performance, including performing case reviews and structured observations
Participate in, and encourage staff to become involved in, agency events
Act as liaison with the community including the area community district
Perform additional duties as assigned
24-hour on-call coverage
Act as liaison with the NYC Dept. of Homeless Services
Supervise all program coordinators
Monitor the program’s compliance with DHS outreach contract
Maintain stabilization bed agreement
Provide 958 coverage as part of on-call responsibilities

LMSW, LCSW, MSW or five years’ experience providing street outreach services
MSW must obtain licensure within 6 months of hire
Minimum of three years supervisory experience
Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment

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Program Director Req- 4867

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