Program Director

Youth Advocate Programs•Lebanon, PA

About The Position

The duties of this position include, but are not limited to, the following: The Program Director is responsible for the overall administration of the Lebanon County Family Based Program. This includes the provision of participants services, personnel management, and budget management. Position covers the Lebanon and Lancaster County Areas.

Requirements

Master’s Degree in Health and Human Services area (i.e., Social Work, Psychology, Counseling). Commensurate experience in community-based agency program is acceptable except for programs where the referring authority requires a specific degree.
Must have previous experience in managing personnel and budgets.
Proficient in Microsoft Office Suite
Must have experience using an Electronic Health Record System
Strong communication and interpersonal skills
Position requires reliable transportation, valid driver's license, and current auto insurance coverage.

Nice To Haves

Experience working in a community service program is preferred.
Bilingual is highly preferred.

Responsibilities

Responsible for all services provided to participants and their families who are referred to the program.
Ensure that all participants receive the appropriate number of hours, contacts, services, specified monies, and activities as required by contract with the referring authority or the third party payor.
Ensure that all services have been authorized or reauthorized by the referring authority or third party payor.
Oversee the intake process including interviewing referrals and appropriate family members along with referring authority staff.
In conjunction with the participants and family ensure that a service or treatment plan that meets the individual needs of the participants and family is developed and implemented. Such plans must be strength-based using the wraparound plan model.
Monitor service delivery provided by staff and ensure that staff implements the goals in the service or treatment plans, as well as implement any revisions to the plan that result from changing needs or case reviews.
Identify, recruit, hire, train, monitor and supervise all direct service professional and administrative staff in the local program, following the YAP, Inc. personnel policies and procedures, including the matching zip code policy for recruiting direct service staff whenever possible.
Ensure that staff qualifications meet those imposed by the referring authority or third party payor.
Provide direct service professional personnel with staff development and training sessions as required by YAP, Inc. policies.
Promote staff development including the provision of cross-training among staff.
Conduct staff meetings and training sessions for program personnel.
Attend staff meeting and trainings as assigned by regional director.
Assist staff in creative problem solving, including securing needed professional resources for participants and their families.
Ensure that activities for participants and their families involve education, employment, social and other areas of need.
Develop plans for discharge which include community linkages that will support the participants and family after termination of service.
Ensure that all required timelines and due dates are met. This includes submission of all administrative, fiscal, and billing documents and data base information to The Support Center for processing and all reports and documents that are required to be submitted by referring authorities and third party payors.
Manage the local program within budget parameters.
Identify new opportunities and new projects to assists in the growth and development of YAP, Inc. programs and services.