This position has primary responsibility for aiding the Administration in overseeing the overall day-to-day operation of the Urgent Care Center and Crisis Walk-in Center (CWIC), assuring compliance with Federal, State, County, and local laws and regulations as well as established safety and security policies. This position is responsible for the collaborative supervisor of all facility staff in direct partnership with the department heads, which include: the Clinical Supervisor, Nursing Supervisor, Safety Specialist Supervisor, and Quality Assurance Supervisor. The Program Director is responsible for collaborating with the Clinical Supervisor for the proper management of the mental health services, case management services, and support services provided to clients and their families. The Program Director is also responsible for collaborating with the Safety Specialist Supervisor and Quality Assurance Supervisor in the proper management of the services/deliverables expected from each unique department. This position also fills the role and responsibilities of Clinical Director per Title 22 regulations. Has oversight of the therapeutic programs and provides clinical supervision to clinical staff as is required through the CABBS when needed. Works in close collaboration with the Director of Nursing and Nursing Supervisor to ensure each client receives the appropriate care and treatment consistent with the program's requirements. Responsible for the implementation and management of all regulatory requirements as stated by DMH Regulations, Title 9, Patients' Rights, Title 22 regulations as well as other regulatory agencies. Serves as a liaison to establish and maintain positive relationships with other community providers, community members, and other agencies to establish proper continuity of care. Aids Administration in reviewing and/or creating and updating policy and procedures, reviewing risk management and safety systems, overseeing and coordinating quality assurance and utilization review activities as well as program systems analyses and reviews.