Program Director-Social Services

Dungarvin•Everett, WA

7h•Onsite

About The Position

Welcome to Dungarvin Support Living, formerly known as Aacres. At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs. Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from creating individualized service plans to building strong partnerships with families, teams, and communities. As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms—supporting their goals, honoring their choices, and empowering their independence. With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. The Program Director is a key position that is responsible for providing leadership and management of Dungarvin’ s Supported Living Services. As the Program Director (PD), your role is vital in creating a nurturing and inclusive environment that promotes the well-being and independence of our residents. Your organizational and leadership skills will be essential in ensuring the smooth functioning of the program and the delivery of high-quality care and support.

Requirements

Bachelor’s degree in human services, social work, psychology, education, or a related field (or equivalent experience).
2+ years of supervisory or management experience in human services or a related setting.
Strong leadership skills with the ability to coach, mentor, and support a diverse team.
Solid understanding of regulatory requirements and compliance in disability services.
Strong organizational skills with the ability to prioritize and manage multiple responsibilities.
Commitment to person-centered practices and empowering the individuals served.
Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Responsibilities

Coordinate the development, implementation, scheduling, operation, and evaluation of all residential programming assigned.
Train, supervise, and evaluate a team of direct support professionals (DSPs); motivate and provide feedback to staff members.
Cultivate a work environment that prioritizes teamwork, cooperation, and safety.
Staff scheduling.
Ensure compliance with applicable regulations, policies, and procedures.
Develop and implement individual support plans (ISP) goals, behavior support plans (BSPs), or other support documents, ensuring services provided align with residents' preferences, needs, and goals.
Maintain a safe and healthy living environment for residents; conduct regular inspections and assessments to identify and address potential risks.
Manage program budgets.
Maintain accurate and up-to-date records and program-related documentation.
Participate in licensing reviews, self-assessments, and collaborate with Directors and key stakeholders on plans for improvement.
Monitor and evaluate the quality of services provided. Implement quality improvement initiatives and participate in internal and external audits or reviews.
Provide direct care as needed in programs.
Interact with individuals we serve in a manner that shows respect, promotes dignity, boosts self-esteem, and empowers personal choice.