Program Director, Parent and Family Programs, (Student Services Professional IV)

California State University System • San Diego, CA

63d

About The Position

New Student and Parent Programs (NSPP), within the Office of the Dean of Students, provides students, parents and families with the preparation, information, and support necessary for student success as they enter the university community and enhance the academic and personal growth of SDSU students through a partnership between parents/families and the university. New Student and Parent Programs accomplishes this through collaborative partnerships with the campus and external communities, while respecting student access and diversity and engaging in assessment and continuous improvement of programs. New Student and Parent Programs, supports and enhances student success through Orientation, Transition and Retention initiatives. Supports new undergraduate and graduate SDSU students in their transition and retention to University life through quality orientation programs and student development initiatives to set a strong foundation for all students to achieve their academic and personal goals. Fosters a sense of community and belonging for SDSU students through their college transition by hiring, training and providing continuous professional development of 120 student leaders, the SDSU Ambassadors, to serve as the official student representatives, tour guides, and orientation leaders of San Diego State University. Introduces new graduate students to tools and resources to support a successful orientation and transition to postsecondary education at SDSU, whether it's a certificate, credential, master's or doctoral program. Cultivates a philosophy of partnership with parents and families of SDSU students through transition programs, such as Parent & Family Orientation, New Student and Family Convocation and Family Weekend. Fosters a sense of philanthropy and connection for SDSU parents and families through the Aztec Parents Association, the Aztec Parents Fund, and the Aztec Parents Advisory Board. Responds to changing student needs and expectations through the evaluation and assessment of new student programs, parent and family programs, resources and services, communications including orientation, transition and retention initiatives For more information regarding the Office of New Student and Parent Programs, click here.

Requirements

• Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
• Possession of the below required knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A master's degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
• Working knowledge or the ability to acquire knowledge of the following software: PC - MS Office -Word, Excel, and PowerPoint. Google applications (Mail, Calendar, Drive, Sheets, Docs, Slides, Forms, Chat, etc). Campus Specific Applications including, but not limited to, EAB/SDSU Navigate, my.SDSU, etc. Modern Campus Suite (e.g. Involve, Omni, etc.) VisualZen/VZO Qualtrics Canvas Canva PeopleSoft

Nice To Haves

• 5+ years of professional responsible experience working with orientation, transition, or parent/family programs is preferred.

Benefits

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees