DIR - CLINICAL SVCS - BH

UHS•Neenah, WI

About The Position

Horizon Health Corporation is seeking a Program Director of Behavioral Health (RN) to oversee the Behavioral Health Program Thedacare in Neenah, WI. The inpatient psychiatric unit has a total to 19 adult beds and intake team. The Behavioral Health Director provides strategic, clinical, and operational leadership for behavioral health services across the organization. This role ensures the delivery of high-quality, evidence-based behavioral health care that is compliant with regulatory standards, financially sustainable, and aligned with organizational goals. The Director is responsible for program development, staff leadership, quality outcomes, and integration of behavioral health services within multidisciplinary care models. The Behavioral Health Director is responsible for the maintenance of the Horizon Health/Client hospital contractual relationship(s) and in coordination with the client, the overall administration of patient care for the Program. Included in these responsibilities are: 1) the development and maintenance of a high-quality treatment program; 2) the development and implementation of a comprehensive community relations program; 3) strategic planning, program administration, and development; and 4) He/she contributes to the program nursing and hospital through commitment to nursing goals and the supervision of clinical staff.

Requirements

Bachelor of Science in Nursing (BSN) required.
Active RN certification/License in the state of Wisconsin
Must have 5 to 8+ years of related work experience
American Heart Association issued BLS and ACLS required
CPR Certification

Nice To Haves

Master’s Degree preferred

Responsibilities

Strong knowledge of behavioral health clinical standards and best practices
In-depth understanding of healthcare regulations, accreditation, and reimbursement models
Ability to evaluate clinical quality and implement performance improvement initiatives
Proven ability to lead, coach, and develop high-performing teams
Strong decision-making and problem-solving skills
Excellent verbal and written communication skills
Resilient, adaptable, and mission-driven leadership style
Ability to manage stress appropriately and channels concerns appropriately
Ability to build effective relationships with physicians, nurses, therapists, executives, and community partners
Skilled at conflict resolution and staff engagement
Ability to analyze data, interpret trends, and develop actionable strategies
Experience using metrics to improve clinical, financial, and operational outcomes
High ethical standards and commitment to patient-centered care
Strong organizational and time-management skills.
Performs other duties as assigned/required by this position.
Provide clinical oversight for behavioral health programs, ensuring patient safety, quality outcomes, and evidence-based practices
Develop, implement, and evaluate behavioral health services, programs, and treatment models
In coordination with the Hospital, Ensures compliance with federal, state, and accrediting agency regulations (e.g., CMS, Joint Commission, state licensing agencies)
Collaborate with medical, nursing, and ancillary leadership to integrate behavioral health services across care settings
Directs departmental staff involved in multidisciplinary teams to address process improvements involving patients, employees, other customers or teams appropriately
Defines the philosophy, goals and objectives of the treatment program under the direction of hospital administration, Horizon’s clinical and operations staff and in conjunction with the Medical Director
Works with divisional and national support staff to ensure that the client hospital realizes maximum value from Horizon services
Oversee day-to-day operations of behavioral health departments, including inpatient, outpatient, and/or community-based services
Develop and manage departmental budgets, including staffing models and resource allocation
Analyze performance metrics, patient outcomes, and utilization data to drive continuous improvement
Lead initiatives related to access to care, patient flow, and care coordination
Recruit, hire, mentor, and evaluate behavioral health clinical and support staff
Promote a culture of professional growth, accountability, and interdisciplinary collaboration
Ensure appropriate staffing levels, competencies, and licensure requirements are maintained
Support staff education, training, and competency validation
Lead quality improvement initiatives focused on patient outcomes, safety, and patient experience
Respond to regulatory reviews, audits, and corrective action plans
Ensure compliance with ethical standards, patient rights, and confidentiality requirements
Participate in organizational strategic planning related to behavioral health services
Identify opportunities for service expansion, partnerships, and program innovation
Represent the organization in community, professional, and regulatory settings as appropriate