Program Director (Mental Health Services)

Vinfen•Cambridge, MA

41d

About The Position

The ACCS GLE/SIE Program Director promotes the full integration and functioning of Persons Served (PS) needed to live successfully in the community. Oversees the operation of a Group Living Environment or Supported Independent Environment site. Supervises residential staff; manages staffing, licensing, quality, and implementation of support interventions in Treatment Plans by residential staff following the direction of the Team LPHA Clinician. Facilitates successful and timely transitions to and from residential settings.

Requirements

Bachelor’s degree in human services or related field required. In some cases, experience may be substituted for academic training.
A minimum of one year experience in progressively responsible human services functions required.
Management experience preferred.
Experience working with people with psychiatric disability and/or co-occurring disorders required.
Must have access to an operational and insured vehicle and be willing to use it to transport PS.
Driving is a requirement for this position using either a Vinfen van or a personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist PS with tasks of daily living. Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with PS, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
CPR required within first two weeks of hire
First Aid required within two weeks of hire
MAP required within 150 days of hir

Nice To Haves

Certified Psychiatric Rehabilitation Practitioner credential preferred.
Preference given to bilingual/bicultural applicants and applicants with lived experience of psychiatric conditions.

Responsibilities

Promote the engagement, housing permanency, community tenure, achievement of greater self sufficiency and successful completion of tenure at the residence for all PS at the site.
Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing; Harm Reduction; Housing First; Stages of Change; Wellness Recovery Action Plans (WRAP); Seeking Safety and Cognitive Behavioral interventions.
Manage the site’s DMH licensing adherence.
Maintain the residence’s adherence to Medication Administration Program policies and procedures.
Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures.
Manage adverse events, including Incident Reporting; ensure corrective actions are implemented.
Oversee Human Rights policies and procedures for residence.
Ensure the maintenance, repair and safety of the residence.
Maintain “good neighbor” relationships with residence’s neighbors.
Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed.
Manage relief and overtime resources to maintain operational excellence.
Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
Ensure required residential Performance Measures are maintained.
Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
Provide thorough and thoughtful documentation of PS needs and services.
Promote healthcare, employment and education services access for PS.
Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
Provides on-call coverage as assigned.
Perform other related duties, as assigned