Program Director, HR Strategy & Workforce Relations

The Port Authority of NY & NJ • New York, NY

1d • Hybrid

About The Position

The Program Director, HR Strategy & Workforce Relations will develop and implement human resources strategies that support the agency’s goals. This role requires a deep understanding of business operations, a strategic mindset, and the ability to drive change across the agency. The Program Director will manage a HR Business Partner team, a Employee Relations team, and a Data Analytics team. The Program Director will serve as a trusted advisor to leaders, managers and the Human Capital staff, providing insights into people management, organizational development, and employee relations.
Reporting to the Assistant Director, Human Resources, the Program Director plays a vital role in aligning human resources strategies with business objectives. As a member of the Human Resources Leadership Team, the Program Director will promote values important to the Human Capital organization such as exceptional customer service to our employees and leaders, collaboration with our unions, data-driven decision making and a culture of respect and inclusion.

Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field from an accredited college or university.
• Ten (10) years of progressively more responsible experience within the human resources field with at least five (5) years of experience as an HR Business Partner and three (3) years as a manager.

Nice To Haves

• Master’s degree in Human Resource Management, Business Administration, or a related field from an accredited college or university.
• Demonstrated experience managing teams of employees, executing change across teams, and identifying and implementing ongoing process improvements.
• Demonstrated ability to conduct thorough and factual research, embrace quantitative and qualitative data to shape recommendations and present findings in a clear, concise and persuasive manner.
• Advanced communication skills and ability to communicate at all levels of the agency, demonstrating tact and diplomacy.
• Excellent written and oral communication and listening skills.
• Excellent interpersonal skills and ability to work in a team oriented, collaborative environment.
• Strong consulting and leadership skills.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities

• Strategic Leadership: Collaborate with senior leaders to align human resources strategies with business objectives and ensure the agency is well-positioned for operational excellence and success.
• Provide expert advice, insight and support on a range of human resources initiatives including talent management, succession planning, workforce planning and organizational design.
• Data Adoption: Develop and adopt human resources metrics and key performance indicators to identify trends and develop solutions that drive agency performance.
• Embed data-driven decision making into the daily fabric of team activities and engagement with leaders across the agency.
• Workforce Planning and Talent Management: Work with the Talent Management and Development division to ensure the workforce and agency attract and retain top talent, and implement strategies for employee engagement, retention, and development.
• Oversee the execution of talent management processes, including goal setting, performance reviews, and professional development plans.
• Employee Relations: Provide oversight to the Employee Relations team to ensure the Human Capital organization provides guidance on conflict resolution, disciplinary actions and workplace investigations.
• Ensure compliance with all employment laws and regulations, staying current on legal updates and best practices.
• Promote a positive and inclusive workplace culture that aligns with the agency’s values and objectives.
• Fostering a culture of accomplishment, accountability and speed of execution.
• Developing a future-focused workforce strategy that addresses major changes to our operations, preparing for impacts from artificial intelligence, and changing demographics and needs of our employees.
• Enhancing our approach to handling workplace concerns including management discipline.

Benefits

• The Port Authority of New York and New Jersey offers a competitive benefits package, hybrid work options for many positions, and a professional environment that supports development and recognizes achievement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director