Program Director - Emergency Shelter

Lynn Shelter Association • Lynn, MA

394d • $65,000 - $65,000

About The Position

The Emergency Shelter Program Director is responsible for overseeing all operations related to the emergency shelter, ensuring that individuals have a safe place to stay while receiving necessary support services. This role involves managing a team, fostering a positive environment, and ensuring compliance with regulations while promoting the well-being of both staff and residents.

Requirements

• Bachelor's degree (preferred)
• Driver's License (required)
• Experience in case management and shelter operations
• Strong leadership and team management skills
• Ability to engage with diverse populations and build rapport
• Knowledge of harm reduction and strengths-based approaches
• Excellent organizational and communication skills

Nice To Haves

• Experience in a supervisory role
• Familiarity with compliance and regulatory requirements
• Training in mental health or recovery support services

Responsibilities

• Oversee all case management and peripheral services for up to 49 Emergency Shelter beds.
• Manage the emergency shelter team, including training, performance evaluations, and fostering professional development.
• Engage in rapport building with participants and provide service from a 'choice' perspective.
• Plan and implement a varied day program to support participants' diverse needs.
• Create and maintain a monthly programming calendar.
• Ensure compliance with all contractual, licensing, and agency policies and regulations.
• Manage and maintain the safety and cleanliness of the shelter in compliance with health, fire, and safety regulations.
• Enforce program rules and expectations according to LSA policy.
• Hire, evaluate, and recommend termination of direct care staff and case managers.
• Ensure 24-hour staffing and provide shift coverage as required.
• Provide appropriate supervision of the Emergency Shelter Case Managers and Direct Care Staff.
• Prepare program data and reports for funders as directed.
• Attend all meetings/trainings assigned by the Senior Program Director.
• Review and approve employee timesheets and vacation requests.
• Facilitate monthly staff meetings and prepare bi-weekly payroll.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree