Program Director (Developmental Services)

Vinfen•Boston, MA

20d•$61,400 - $61,400

About The Position

As a Program Director II (PD), you will oversee the clinical, financial, and administrative operations of one or more residential programs that provide support to people with intellectual and developmental disabilities. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by building independence skills. Program Directors ensure proper standards and regulations set forth by funding sources are adhered to, and that quality standards for the individuals in the home are being met. Additional responsibilities include managing staff, developing relationships with community members, and liaising with clinical and nursing teams to develop and manage individuals' Individual Action Plans (IAP).

Requirements

A minimum of three years’ experience in progressively responsible human services functions, of which two years have been in a supervisory capacity.
A high school diploma or equivalent is required; Master’s degree in Human Services, Psychology, or related.
In some cases, experience may be substituted for academic training.
Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment.
Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.
Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
Ability to assist clients with tasks of daily living.
Ability to remain in a stationary position 50% of the time as needed.
Ability to bend, reach, file, sit, stand, and move around the facility.
Ability to speak, hear, and communicate with clients, staff, and external representatives.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
CPR is required within two weeks of hire
First Aid is required within two weeks of hire
MAP is required within 150 days of hire
Safety Care is required within 90 days of hire
NET Other training, as assigned
Knowledge of human services relative to current assignment
Knowledge of operations management procedures and practices
Sensitivity to cultural, religious, racial, disability, and gender issues
Knowledge and use of advocacy techniques
Knowledge and use of different communication and learning styles
Knowledge of organizational, strategic, participatory, collaborative skills
Knowledge of human, legal, civil rights, community, and other resources
Knowledge of available equipment, therapies and service providers
Knowledge of empowerment and self-advocacy techniques
Knowledge of formal and informal assessment practices
Knowledge of participatory planning techniques
Knowledge of crisis intervention techniques
Knowledge of decision-making processes and ability to communicate same
Ability to provide leadership and team management to staff
Ability to balance many competing priorities
Ability to make independent judgments and decisions
Ability to work in a professional and confidential capacity
Knowledge of personal computer applications and equipment
Knowledge of financial management practices in human service organizations
Knowledge of documentation requirements

Responsibilities

Direct and manage the activities of program staff. Hire staff appropriate to the position. Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
Manage staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary.
Ensure that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons' served appropriateness for program.
Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning.
Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
Provide problem resolution for staff and persons served.
Foster teamwork and leadership in work groups.
Provide staff with new and updated policies and directives.
Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
Assist in the development of, and manage adherence to, program budgets.
Ensure collection of program fees and service delivery data.
Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
Respond to internal and external data collection and reporting requests.
Ensure program quality and achievement of goals and objective, as well as managing quality improvements.
Provide on-call back up and on-site support and intervention when necessary.
Store, administer, document, and dispose of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensure program compliance with Vinfen MAP protocols.
Maintain and enhance staff’s knowledge of human services issues, trends, and techniques.
Ensure maintenance and safety of physical sites.
Perform other related duties, as required.