Program Director Clinical Operations

Children's Health • Dallas, TX

266d • Remote

About The Position

The Program Director of Clinical Operations - Physician Corporations provides guidance and direction for current and prospective clinical services across the physician service corporations, including potential clinical enhancements and workflow efficiencies; assesses clinical services for complexity of care tasks and provides guidance related to appropriate role assignment to ensure a consistent and high level of quality care; develops/revises policies, clinical practice guidelines and quick reference guides for clinical services within the physician organizations; consults and serves as liaison for clinical documentation enhancements with EPIC build team; guides the development of patient education programs and materials for physician corporation practices; assists in development of new clinical services offered within physician corporation practices.

Requirements

• Minimum 8 years' direct patient care RN experience in a variety of patient care settings.
• Minimum 2 years' direct patient care RN experience in a pediatric healthcare setting.
• TX RN license required.
• AHA BLS required.
• PACES within 180 days required.

Nice To Haves

• Minimum 2 years' Ambulatory practice setting (direct patient care and/or management experience).
• Graduate or advanced degree.

Responsibilities

• Evaluates practices through focused sessions with and observations of clinical staff to determine workflow processes, allocation of duties and opportunities for enhanced efficiencies and enhanced quality.
• Evaluates proposed new clinical services in existing practices to assist in determining appropriate roles, policy/procedure requirements; collaborate with clinical education to identify appropriate training requirements and competency validation elements for new services.
• Consults with clients and partners to gain understanding of current clinical practice workflows and recommends improvements to clinical/operational workflows that have an impact on patient care, balancing efficiencies with quality; assists in developing solutions for patient care related issues; uses critical thinking to create appropriate policies/procedures and/or guidelines for new processes.
• Identifies opportunities for clinical enhancements of EMR system to improve workflows and efficiencies for clinicians; serves as liaison with EMR build teams to realize completion of enhancements.
• Provides guidance and expertise in development of patient education programs and materials specific to the appropriate clinical specialty.

Benefits

• Employee portion of medical plan premiums are covered after 3 years.
• 4%-10% employee savings plan match based on tenure.
• Paid Parental Leave (up to 12 weeks).
• Caregiver Leave.
• Adoption and surrogacy reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree