At Home Health Care-posted 3 months ago
Tyler, TX
501-1,000 employees
Ambulatory Health Care Services

The position requires a high school diploma or equivalent and clerical experience is preferred. The role demands excellent organizational skills and the ability to effectively handle multiple tasks. Professional customer service skills, time management skills, and data entry capabilities are required. Reliable transportation and valid auto liability insurance are necessary. The job involves performing duties during Agency operating hours, which may require work in a routine office environment with a moderately high noise level. Flexibility in scheduling and the ability to travel locally on occasion, including exposure to unpleasant weather, is also required.

  • Responsible for accurate and timely preparation and processing of HHS required documents; coordinates care of clients and utilizes task planners appropriately in Outlook.
  • Monitors payroll and scheduling process to ensure Community Care compliance.
  • Performs all data entry pertaining to HHS documentation and paperwork from Social Workers; Field Supervisors or any corresponding entity.
  • Tracks all initial Dr. Orders; supervisory visits and ensures completion of paperwork on new intakes.
  • Mail/Fax/Email paperwork to designated person on a timely basis.
  • Works closely with office coordinator and field supervisors.
  • Establishes and maintains rapport with case managers; assist with audits as required.
  • Adheres to all HHS/ MCO program requirements.
  • Available for on call rotations as required for all HHS programs.
  • Accurately and timely log and verify of all program notes for client and worker.
  • Contacts and communicates with providers to handle payroll discrepancies and issues appropriately.
  • Maintains compliance with all At Home Healthcare/ Vital Caring policies, procedures, and regulations, including all federal and state laws.
  • Completes accurate and timely documentation.
  • Accurately prepares and proofreads letters, memos, spreadsheets and other correspondence.
  • Maintains a clean and safe work environment.
  • Makes copies of various documents as required.
  • Reviews and accurately processes mail and other correspondence daily.
  • Perform all other duties as requested by supervisor/ management.
  • High school diploma or equivalent.
  • Clerical experience preferred.
  • Excellent organizational skills.
  • Ability to effectively handle multiple tasks.
  • Professional customer service skills.
  • Time management skills.
  • Data entry skills.
  • Reliable transportation.
  • Valid and current auto liability insurance.
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