The position requires a high school diploma or equivalent and clerical experience is preferred. The role demands excellent organizational skills and the ability to effectively handle multiple tasks. Professional customer service skills, time management skills, and data entry capabilities are required. Reliable transportation and valid auto liability insurance are necessary. The job involves performing duties during Agency operating hours, which may require work in a routine office environment with a moderately high noise level. Flexibility in scheduling and the ability to travel locally on occasion, including exposure to unpleasant weather, is also required.