Program Coordinator

Help at Home-posted 3 months ago
Full-time
Fort Wayne, IN
5,001-10,000 employees
Nursing and Residential Care Facilities
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Help at Home is the nation's leading provider of high-quality support services to clients with disabilities. Our goal is to provide quality services to help clients live as independently as possible. Help at Home leads the home care industry in protecting our clients, caregivers and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training. At Help at Home, our PCs focus on coordinating with the client and their team members to development and implement a Person-Centered Individual Support Planning (PCISP). This coordination occurs through the direct supervision of employees, support for clients, and ongoing communication with family, community, and funding and licensure sources. Office hours are Monday - Friday 9:00AM - 5:00PM, but work hours for this role will vary to support client needs.

  • Actively participating in the person-centered planning process, including development and implementation of PCISP.
  • Designing and implementing support and teaching strategies targeted at assisting clients with reaching their goals, as outlined in the client's PCISP.
  • Reviewing all documentation, notifying the Support Coordinator of any incidents, and providing oversight for DSP staff and Team Leads.
  • Maintaining communication with family members, guardians, staff, and Support Coordinators on a regular basis, particularly regarding policies, issues, and concerns.
  • Attending quarterly meetings.
  • Preparing for annuals (updating consents, risk plans, and updating file to reflect new plan).
  • Coordinating in-service trainings to ensure staff are able to complete all responsibilities related to client-directed support.
  • Coordinating with behaviorist on Behavior Support Plan (BSP) to train staff.
  • Providing direct support by providing services needed to protect the health and safety of the client.
  • File auditing, maintenance, and compliance with company and state regulations.
  • Coordination of client benefits including Medicaid, Medicare, SSI, SSA, and Food Stamps.
  • Securing community resources for clients pertaining to client's needs.
  • Scheduling, home visits, overseeing monthly billing according to the Notice of Action.
  • Experience working with clients with developmental disabilities.
  • Supervisory experience preferred.
  • A personal vehicle that is insured and meets state safety/licensure requirements.
  • A valid driver's license.
  • Clean background checks and pass a drug test.
  • 24/7 availability for caseload-related crises.
  • Availability to be On-Call (rotating).
  • Eligible staff have the opportunity to enroll in a wide variety of benefit programs including 401K.
  • In-depth training opportunities.
  • Strong career path possibilities for committed employees.
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