Program Coordinator - HH

FAMILY & CHILDRENS CENTER • Winona, MN

12d • $19 - $29 • Onsite

About The Position

Reporting to the Director of Programs Minnesota, the Program Coordinator is responsible for providing administrative oversight to a program in Winona. The Program Coordinator assures that program services are meeting community needs, following applicable licensing and accreditation standards, and performing at a high level of quality, focusing on best practice models and successful outcomes. This position typically starts at the mid wage range which can vary based on education and experience.

Requirements

• Minimum of a Bachelor’s degree in social work, human services or a related field.
• At least two years previous supervisory experience in a human services setting, including staff supervision, marketing, and program management and development.
• Strong written and verbal communication skills required.
• Knowledge of budget development and management, employee management and motivation, and marketing of human service programs.
• Must be proficient at standard personal computer programs (Word, Excel, e-mail, etc.) and use a fax, photocopy and other routine office equipment.

Responsibilities

• Ensure program and client services are provided utilizing best practice procedures and evidence-based practices whenever possible.
• Ensure all applicable licensing and/or accreditation requirements are understood by staff, implemented in programs and reflected in policy manuals as needed.
• Serve as agency representative with licensing body and state/federal licensing staff.
• Work proactively with Program Clinical Supervisor on completing quarterly file reviews and measurements, along with ongoing review of documentation including incident reports and required client assessments.
• Assist in development of annual program budget.
• Monitor both income and expenses throughout the year and address concerns as needed to stay within budget limits.
• Coordinate with billing department and CFO as needed to monitor revenue and provide feedback regarding service contracts with school and county entities.
• Act as a liaison with the community to promote, market, advertise and recruit for programs.
• Develop positive relationships with program purchasers (school, counties, etc.)
• Address purchaser concerns, make corrections or program changes as needed based on purchaser input.
• Hire, discipline, evaluate, and promote employees as needed.
• Ensure all employees meet training requirements of FCC and specific program licensing or accreditation standards.
• Effectively manage problematic employee behavior; coach, mentor and develop employees as needed.
• Work with Facilities Supervisor to ensure that physical needs of program site are maintained as required and within budget constraints.
• Delegate or conduct maintenance functions that can be handled by on-site staff.
• Prioritize needed repairs; coordinate with maintenance staff to get repairs done in least disruptive manner possible.
• Engage as a collaborative member of the agency leadership team.
• Actively participate in team meetings, strategic planning, agency decision making and problem solving as needed.
• Disseminate, advocate and communicate agency goals and direction as determined by senior Leadership Team and Board.

Benefits

• Paid time off through accrued vacation and sick time & 9 recognized holidays – plus an additional floating holiday!
• Customize your insurance needs - medical, vision, and dental options to fit your family.
• Health Savings Account - FCC makes monthly contributions!
• Life insurance covered 100% by FCC.
• Short term & long-term disability, voluntary life, accident, cancer and critical illness insurance available.
• 401(k) Savings Plan - FCC will match up to 3% of the employee’s contribution (a 50% match on the first 6%).
• Business Casual dress code policy – dress appropriately per your schedule.
• Our Clients – the biggest benefit of all is that you are making a difference by supporting members in your local community!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees