Program Coordinator

Virginia Department of Social Services • Stafford, VA

13h

About The Position

Occupational Title(s)- Program Coordinator represents the full performance level and is responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs. The Program Coordinator is distinguished from the Program Coordinator Supervisor by the latter’s responsibility for supervisory activities such as handling personnel issues and evaluating the work of others.
Recruiting, screening, training, and retaining volunteers to support staff & agency initiatives. Participating in community events to strengthen relationships with community partners and the Stafford County Department of Social Services. Soliciting funding through community outreach to maintain existing programs while supporting the development of new programs. Serving as the agency lead for activating emergency operations teams, including providing training, scheduling, guidance, oversight, and communication related to emergency sheltering.
Additional responsibilities include serving as the Local Security Officer, maintaining computer inventory/refresh schedules, managing current agency website information, providing front desk coverage, point of contact for outside agency resources in the community, and supporting grant writing efforts.
About working in Stafford DSS: https://vimeo.com/910172119/488749f5e3?share=copy
Please visit the Stafford County website for more information about employment: https://vimeo.com/910172119/488749f5e3?share=copy
General Work Tasks (Illustrative Only) –
Provides overall program management and coordination of a human services program area;
Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements;
Develops programs;
Organizes and directs special projects;
Assesses community needs and develop community resources for meeting those needs;
Reviews and recommends revision of agency or community programs to meet changing client and community needs;
Coordinates agency and community resources and programs;
Plans, organizes and oversees the activities of professional, clerical and volunteer personnel;
Works cooperatively with other employees, clients, agencies, and the public;
Assesses and identifies needs, resources and community trends;
Makes presentations to community groups, boards and commissions;
Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery;
Functions effectively as a team member;
Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction;
Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area;
Attends workshops and training sessions; and
Presents plans and recommends policies and procedures and program budgets for approval.

Requirements

• Experience operating and troubleshooting personal computer, software applications, and office equipment.
• Demonstrated ability to maintain detailed records and files.
• Demonstrated ability to provide customer service in person and over the phone.
• Working knowledge of creating, modifying, and maintaining Excel spreadsheets and flyers.
• Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Nice To Haves

• Experience in project management, event planning/coordinating, and or fundraising.
• Demonstrated ability to recruit and train community volunteers.
• Prior experience working in a local Department of Social Services and utilizing VaCMS.
• Experience and knowledge of grants/grant writing.
• Bilingual in English and Spanish.

Responsibilities

• Providing overall program management and coordination of a human services program
• Recruiting, screening, training, and retaining volunteers to support staff & agency initiatives.
• Participating in community events to strengthen relationships with community partners and the Stafford County Department of Social Services.
• Soliciting funding through community outreach to maintain existing programs while supporting the development of new programs.
• Serving as the agency lead for activating emergency operations teams, including providing training, scheduling, guidance, oversight, and communication related to emergency sheltering.
• Serving as the Local Security Officer
• Maintaining computer inventory/refresh schedules
• Managing current agency website information
• Providing front desk coverage
• Point of contact for outside agency resources in the community
• Supporting grant writing efforts
• Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements
• Develops programs
• Organizes and directs special projects
• Assesses community needs and develop community resources for meeting those needs
• Reviews and recommends revision of agency or community programs to meet changing client and community needs
• Coordinates agency and community resources and programs
• Plans, organizes and oversees the activities of professional, clerical and volunteer personnel
• Works cooperatively with other employees, clients, agencies, and the public
• Assesses and identifies needs, resources and community trends
• Makes presentations to community groups, boards and commissions
• Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery
• Functions effectively as a team member
• Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
• Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area
• Attends workshops and training sessions
• Presents plans and recommends policies and procedures and program budgets for approval

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level