Program Coordinator

U.S. COMM FOR REFUGE • Erie, PA

3d

About The Position

The Preferred Communities Program Coordinator supports the successful integration of especially vulnerable groups of recently arrived refugees. The Program Coordinator position will assist targeted clients with gaining access to needed medical, social, educational, and other services while also serving to enhance the capacity of the local field office and community to serve and support this population. This position reports to the Field Office Director.

Requirements

• Bachelor's degree in social work, counseling, public health, psychology, or a relevant field;
• Prior experience providing case management services to refugees, asylees, and other immigrants preferred;
• Experience in coordinating medical and community-based services;
• Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships with program and field office staff;
• Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel and other database programs as required;
• Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;
• Must have a valid state-issued driver's license, automobile insurance, clean driving record and reliable personal transportation;
• Must pass a criminal background and other screening requirements;
• Ability to travel locally as required;
• Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace
• Satisfactory completion of USCRI’s Orientation and Training;
• Complete additional training as identified by supervisor or Human Resources.
• Use of manual dexterity, tactile, visual, and audio acuity;
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying;
• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Provide culturally and linguistically appropriate intensive case management services, including assessing clients' needs, assisting clients in developing Self-Sufficiency Plans, achieving stability in areas of vulnerability, and developing the ability to live independently of ongoing agency support;
• Facilitate refugee self-sufficiency for vulnerable refugees through intensive case management;
• Develop resources and build organizational capacity to serve vulnerable refugees to create optimal environments for attaining self-sufficiency;
• Support resettlement communities through collaboration, wellness workshops, new initiatives, volunteer recruitment and management, and ongoing outreach;
• Make referrals to support services, mental health providers, and programs that can improve clients' stability and quality of life;
• Maintain case files and submitting written reports as required; and
• Performing other job-related duties as assigned by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees