Program Coordinator

City of New York • New York, NY

10d • Onsite

About The Position

The Office of Performance Management and Data Analytics (OPMDA) is responsible for reporting and analyzing critical statistics and data on social service programs administered by NYC’s Human Resources Administration and the Department of Homeless Services; and supporting these Agencies in meeting their mission of fighting poverty and homelessness to create better access to social services and public benefits. OPMDA supports data-driven management and decision making through the development of performance management systems that benchmark and measure operational processes and performance outcomes. The Program Coordinator will focus on critical reporting and analytic needs that are required for ongoing management and monitoring agency performance to ensure that mandates and performance levels are maintained. OPMDA is requesting to hire one (1) Community Coordinator to function as a Program Coordinator, who will: - Maintain a portfolio of various on-going and ad-hoc reports, data analysis products, and performance management tools to assess the impact and effectiveness of the Agency’s anti-poverty services and initiatives, including Family Independence Administration (FIA) operations. - Monitor critical statistics related to FIA’s client population and conduct research analyses to provide data-driven explanations of trends. - Collect data points from a variety of sources, including working with other stakeholders on the timely deliverable of key metrics as well as querying from various Agency databases using SQL. - Assist with report optimization, data collection strategies, and documentation. Provide quality assurance for the integration of various data sources when automating new reports.

Requirements

• 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Responsibilities

• Maintain a portfolio of various on-going and ad-hoc reports, data analysis products, and performance management tools to assess the impact and effectiveness of the Agency’s anti-poverty services and initiatives, including Family Independence Administration (FIA) operations.
• Monitor critical statistics related to FIA’s client population and conduct research analyses to provide data-driven explanations of trends.
• Collect data points from a variety of sources, including working with other stakeholders on the timely deliverable of key metrics as well as querying from various Agency databases using SQL.
• Assist with report optimization, data collection strategies, and documentation.
• Provide quality assurance for the integration of various data sources when automating new reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees